Performance Home Medical

11/04/2026

What Patients First Means in Action: Advocating for Patients Through Every Step of Care

When a patient's CPAP stopped working, getting back to restful sleep became a race against time.

PHM Account Representative Therian Smith stepped in to help navigate insurance delays, coordinate with the payer, and keep the patient informed throughout the process. Once approval was secured, Sleep Equipment Specialist Amanda Escobar arranged a same-day setup, personally delivering and setting up the replacement equipment at the patient's home.

After struggling without therapy, the patient was finally able to move forward with care, expressing heartfelt gratitude for the team's compassion and support.

Thank you, Therian and Amanda, for making a meaningful difference!

After a patient’s CPAP device stopped working, they were left struggling to sleep while waiting for their insurance payer to approve and process their replacement CPAP.

11/03/2026

Tuesday Tip

Vacuum Around Your Oxygen Concentrator Weekly

Dust and debris around your oxygen concentrator can restrict airflow and make the equipment work harder. Vacuum the surrounding area each week to help keep the machine clean, efficient and able to “breathe.”

10/30/2026

In Recognition of Respiratory Care Week: Thank You PHM Respiratory Therapists!

As Respiratory Care Week comes to a close, we want to recognize the PHM respiratory therapists (RTs). Across the communities we serve, PHM RTs educate, monitor, and support patients and their families every day, helping them feel confident in their therapy and able to live life from the comfort of home.

Their expertise and dedication are the foundation of the trust patients and providers place in Performance Home Medical.

Thank you for putting Patients First every day.

10/28/2026

In Recognition of Respiratory Care Week: Sharing a Story About the Difference Respiratory Therapists Make in Patients’ Lives

This story highlights how multiple teams came together, led by a respiratory therapist, to deliver on a shared goal: helping a patient receive the home ventilator therapy prescribed by their care team, from the comfort of their home, exactly when they needed it.

A patient required home ventilator therapy, but obtaining approval involved complex coordination across multiple providers and care settings. PHM Account Representative Eugene Ofori-Addo, RT, served as the central point of coordination, bringing together PHM’s clinical, operations, and reimbursement teams while working closely with the hospital team and the patient’s primary care provider. By coordinating clinical documentation, maintaining consistent communication, and keeping everyone aligned throughout the process, Eugene and the PHM team helped keep the patient’s care moving forward.

Their efforts resulted in approval for the patient’s home ventilator therapy. It was a success made possible through the combined expertise of the hospital team, the patient’s primary care provider, and PHM, each working together to overcome barriers and help the patient receive the prescribed therapy at home.
For the patient and family, the approval meant they could move forward with the care they needed. For everyone involved, it was a reminder of what’s possible when experienced teams work together with a shared commitment to the patient.
This is what Respiratory Care Week and PHM’s Patients First mindset is all about: bringing together expertise, persistence, and partnership to help patients navigate complex care with confidence.

One patient, multiple providers, and one shared goal: helping a patient receive the home ventilator therapy prescribed by their care team.

10/26/2026

It’s Respiratory Care Week - an important week for the more than 35 million Americans living with chronic lung disease.

This week is Respiratory Care Week, a national observance led by the American Association for Respiratory Care (AARC) that raises awareness for lung health and recognizes the vital role of respiratory therapists.

The most prevalent lung diseases, asthma and COPD, affect more than 26 million and 11.7 million people in the U.S., respectively. Respiratory therapists show up for these patients every day in the ICU, in the clinic, and at home.

On behalf of the PHM team, we say thank you to the RTs who make a difference in patients’ lives every day.

Know an RT? Tell them thanks this week.

07/07/2026

Performance Home Medical National Clinical Director Justin Graham, MSML, BSRT, RRT-NPS, AE-C, who also serves as Treasurer of the Respiratory Care Society of Washington (RCSW), recently traveled to Washington, D.C. to participate in the AARC Advocacy Day.

Alongside respiratory care leaders, educators, clinicians, and students from across Washington State, Justin met with 11 members of Washington’s congressional delegation to discuss legislation that supports the respiratory therapy profession and helps ensure continued access to high-quality respiratory care for patients.

Performance Home Medical National Clinical Director Justin Graham, MSML, BSRT, RRT-NPS, AE-C, who also serves as Treasurer of the Respiratory Care Society of Washington (RCSW), recently traveled to Washington, D.C. to participate in the AARC Advocacy Day.

07/04/2026

Happy Independence Day!

07/01/2026

Need CPAP support? We make it easy!
The right setup, guidance, and support can make a difference from day one.
Start your therapy with confidence.Support for better sleep starts here.

06/25/2026

Home Mechanical Ventilation (HMV): Breathing Support Without the Hospital Stay

If your doctor has recommended a HMV – also known as non-invasive ventilation (NIV)—or if you’re hearing about it for the first time—you might have questions. Don’t worry, we’re here to walk you through it.

https://www.performancehomemed.com/home-mechanical-ventilation-breathing-support-without-the-hospital-stay/

06/24/2026

Snoring. Fatigue. Waking up tired.
A lot of people brush it off.
But those can be signs of sleep apnea — and it's more manageable than you might think.
PHM helps make sleep therapy simple.