Mission Statement:
TopMicroUSA has been in business since 1989. With over 20 years experience of satisfying customers and fulfilling orders, we have built a strong reputation as a trustworthy company. We focus on bringing you quality connectivity products, accessories, notebook batteries and adapters, and other great products at affordable prices. On top of our everyday low prices, TopMicroUSA str
ives for top-notch customer service. All emails are replied within 30 minutes during office hours. Your Security:
TopMicroUSA has the latest security measures set in place to ensure your safest online shopping experience. We are based within Yahoo!'s fortified web server where all transmitted information is secured and kept private with 128-bit SSL encryption. For added industry leading security, encrypted credit card and personal information are automatically destroyed after every transaction. Your privacy is our top priority! Payment:
We accept VISA, MasterCard, American Express, DiscoverCard, debit cards, PayPal, wire transfers, money orders, cashier's checks, personal checks (checks need to be cleared before shipping), No net-term accepted. 9.75% sales tax applies to purchases in California only. To waive CA sales tax, please email tax exempt certificate
Shipping Policy:
"Usually ships the next business day" means your order will be shipped within 24 working hours if it is available from our manufacturers and/or fulfillment centers located near the 48 continental US states. Currently our manufacturers and fulfillment centers complete 99% of your orders daily. Shipping to Alaska & Hawaii require addition charges which will be emailed to you after checkout. Order tracking number to be emailed to you 24 hours after order shipped. Order Status:
For order status please contact us here. Your TopMicroUSA order number is located in the subject field of the confirmation email sent to you after order submission. Your order status emails are replied within 30 minutes during office hours. If you forgot your order number, you may email the last 4 digits of the credit card used in your order (except PayPal orders), your last name and zip code provided in your order. Quantity and Freight Discount:
Email us the Top Micro item numbers and quantity desired through our contact us page for quantity discounts. We will reply with applicable quantity or freight discount, if available, within 30 minutes during office hours. Money Back Guarantee:
If for any reason you are not satisfied with your purchase, you may return it within 15 days, from the date of purchase, for a full refund excluding the shipping charge. All returned items must be 100% complete in resellable condition. Refund and liability up to the full purchase price of item(s). To return item(s), email us to obtain a RMA # (Return Merchandise Authorization number). TopMicroUSA does not accept returns without prior authorization. The RMA # should be prominently displayed on the returned package. Return freight is at the expense of customer.
