05/18/2026
I hate having to make a post like this, but at this point I feel the need to explain a few things going on at the shop.
Let me start off by saying that I hear the frustration, I understand, and I take full responsibility. I have always known what to expect from the start of these busy cutting months, but this year my intake was nearly tripled by the middle of March. To see that kind of growth as a small business owner is very overwhelming, but also exciting, and I am grateful for all of the business that my customers have sent my way. But to say I have never seen the volume of equipment come in the way it did this past February/early March is an understatement. I don’t know how many people realize that I really am a 1 man show. My family helps out as they can, but at the end of the day it’s all on me. Some days I am the only one here answering the phones, running the parts counter, picking up/delivering equipment, and of course fixing everything, is a lot to take on. I’m extremely grateful for my family and I appreciate everything they do to support my business. But somedays they can’t be there to help due to their own obligations. In the past it’s been difficult but manageable but again this year things have really taken off and I was unprepared.
I also wanna touch on the chunks of time that I’ve had to step away from the shop over the last month and a half. As most of you know I got married in April and the following week took a small out-of-town honeymoon to celebrate with my wife. My wife has also given me permission to share that earlier this month she had a procedure done that has caused some pretty awful post-op complications which has led to her being pretty much bed ridden for a whole week. My wife and I have two small children at home who have needed me while she rests and recovers, and my wife and kids will always be my utmost priority. As well as my wife recovering, my children and I have been battling some illness as well. Everyone knows that family emergencies/sickness happens and obviously having to be out of the shop to handle it with little to no notice is not ideal, but if you could take a peek inside what things have been like for us the entirety of the month of April/May you would understand better.
I’m not trying to make excuses for the slow turnaround times and I completely understand people’s frustrations and their want to come pick up equipment. All I’m asking is before you call and leave a third angry voicemail or show up at my business and scream at me that you remember that I am a human being and I can only do my best.
Also as a reminder, during any time that we are closed, no is permitted to be walking around the property. While dealing with everything, I’ve received multiple calls from family that people are trespassing when we are closed.
With all that said, I want to express my most sincere appreciation for our customers. As tough as it is to navigate being so busy, it is a blessing to have the work and I thank anyone who is willing to bear with me while things settle down. We are closed again today but we plan to hit the ground running tomorrow May 19th at 9 am. Again we thank you and are very sorry for any inconvenience.
