Here is where you can find everything you need to know about shopping with us! Facebook Group shopping:
1. Comment saying "Sold Size Color" on the post for the item you're wanting.
2. Head to our site to register your account. www.ddpboutique.com/account
3. Log in using Facebook so that your Facebook comments link up with your account.
4. This is where you can access your cart & account! Bookmark
that page for easy access! If you don't see your item in your cart, check these things:
1. Did you spell the size & color correctly as it is in the post? If not, make a brand new comment(edited comments don't register)
2. If you wanted 2 items, did you make sure you made 2 separate comments? If not, go back & make a new comment for the 2nd item.
3. Still don't see it in your cart? It may be out of stock. You will find the item on your waitlist. If we ever restock or someone passes, you will be in line to snag it. App:
We have a FREE app that makes shopping easier! You can still comment from Facebook & access your cart via the app(as long as you log into the app using FB). You can also easily browse products, add to your waitlist, check orders, etc! This is also a place where special deals drop for app users only! Take advantage & download for Apple App Store/Google Play Store
Apple App Store: https://apple.co/2vX2idj
Google Play Store: http://bit.ly/2TG9qUi
Shipping:
Our orders are shipped directly from the vendor and take 7-10 business days to process and transfer to the shipping warehouse, then up to 15-20 business days from your order date for the carrier to pick the order up(due to customs). Once the order is picked up by the carrier, you will get an email with tracking. Tip for ordering:
•Items with a brand name in the title ship in 2-5 days and deliver within a week typically(these are quick ship items)
•Items that do not have a brand in the title take the full processing time.
•If you order both branded and non branded, then your order will ship separately. Returns:
We do accept returns! Please use our return portal to initiate your return. Please do not use your own return label, only the label we provide in the return portal once your return is approved. You can find the return portal and our return policy here:
https://ddpboutique.com/pages/returns
If you have questions, reach out to us at [email protected]
