11/05/2025
This is my customer review of Vizion Made .
I’m very disappointed with my experience with Vizion Made Media and videographer Taylor Jones. I hired her to record The Weight of the Wait stage play on May 31, 2025, and even though I paid in full, I didn’t receive a copy of the performance until August 2025. When I finally got it, over half of the production was missing audio, which completely defeated the purpose of hiring a videographer.
After informing her the very next day that the audio was missing, she said she would transfer the corrected version to a flash drive and send it to me. As of November 5, 2025, I still haven’t received it. I’ve made multiple phone calls, sent texts, and emailed her several times with no response.
Communication has been terrible from start to finish. Taylor has been unprofessional, unresponsive, and failed to follow through on what she promised. After trusting her to capture such an important event, I’m left disappointed and frustrated.
I would not recommend her services to anyone.