09/15/2022
I am working with Norwood to get the remaining parts I’ve ordered in.
I received the trailer box and the two toe board boxes this past Monday, 9/12/22. I really needed the trailer box, since it has items that allow me to move the mill to where the logs are. Without that box, the mill just sits in my driveway. On a positive side of this, ALL my neighbors have stopped by to find out what I’m building. 😁 Great neighbor relations building, but I know some are getting tired of seeing this large Orange monstrosity in my driveway.
So my warranty is for 1 year. I’m trying to find out when that starts. Does it start from the day I first received the 2 pallets of my incomplete order? Does it start when I receive ALL the items from my first order?( still have backordered items) Or does my warranty start from the day I receive the last part to get this mill functional in the manner I expected to use it (I.e. mobile to get to the logs)?
I do not have the machinery to get bring the logs to the mill in my driveway. I also don’t think my HOA would appreciate me cutting in the driveway, if I could get the logs to it.
So I’m working with Norwood to get this cleared up. So far, they tell me, vi email, that my warranty started 5/31/2022.
Kind of hard to mill the way I planned when I can’t get the mill to the site the logs reside. This means that Norwood has my warranty clock running on a mill that sits in my driveway. Interesting business.