06/17/2026
"Face ID's broken — guess I need a new phone." Nope. 📱
A customer dropped their iPhone 16 Plus and Face ID quit working — the phone was even throwing a TrueDepth camera error. A lot of places will tell you that's unfixable. It's not.
Here's what actually goes into doing it right:
• We ordered a Genuine Apple part — the real TrueDepth camera, straight from Apple.
• We replaced it and programmed it using Apple's official process. That re-pairing step is what actually brings Face ID back on the newer iPhones.
• Clayton, our owner, is an Apple Certified Technician — so it's done to Apple's standard, not a guess.
Face ID is back up and running, and the customer kept the phone they already had.
Dropped your phone and lost Face ID? Don't replace the whole thing before you talk to me. Bring it in and I'll tell you exactly what it needs before you spend a dime.
📍 501 Faith Rd, Salisbury, NC
📞 (704) 870-9400
No appointment needed.
