is a service provider that assists its customers in creating effective and efficient work environments that align with their business objectives. Our mission is further defined based on the following values:
• Provide value to our clients with quality services and products at competitive prices.
• Professionally and economically implement our technical services capability, including installation
, moves, additions, changes, refurbishing, cleaning, touch up, inventory management and warehousing.
• Provide furniture procurement services, that exceed the expectations of our clients, to customers that recognize the benefit of developing a meaningful relationship with, and supporting, a certified Minority Business Enterprise (MBE) supplier.
• Perform to standards of excellence which surpass our client’s expectations and create a clear competitive advantage.
• Provide a work environment for exceptional people to find opportunity, challenge and reward.
• Promote trust, openness, and mutual respect among ourselves and our clients.
• Develop our employees into a team that is committed to growth, both personally and professionally.
• Develop business relationships with people who respect our values and who support and enhance the communities we serve. CAPABILITIES SUMMARY
Warehousing & Delivery
DISI provides receiving, inspection, and delivery of commercial furnishings. Our fully staffed warehouse is also capable of providing short-term and long-term storage. Furniture Installation
DISI provides the labor, expertise, and equipment to handle a single office or an entire corporate headquarters. This includes service and follow-up work. We can resolve problems requiring customizing of furniture for specific site conditions. Moving
With our “Move Management” services we will take physical inventories to determine quantity and condition of your existing furniture, make recommendations as to its usefulness, provide plans for the best use of your space, procure any needed parts or furniture additions, provide packing boxes and labels, and handle your physical move. We will develop schedules with all construction trades and technical support that may be involved with your project to ensure that your move takes place on time and with the least amount of interruptions. Furniture Rearrangement
DISI has extensive experience in assisting facility managers in planning major rearrangements when there is an expansion or a downsizing within the company. Minimizing downtime and interruptions in the work place is “key” to our approach in operating efficiently and saving cost to our customers
Inventory Services
DISI can record and classify your existing furniture. We can customize our inventory specifications to meet your needs. This may include a written assessment and photographs. All data is computerized, therefore, updating the information is a simple task. Refurbishing Services
Through our division, Workspace Refurbishing Services (W.R.S.), we can enhance and extend the useful life of existing systems furniture as well as free-standing case goods and chairs. Refurbishing services include panel recovering, panel, and chair power cleaning, electrostatic painting, reupholstery of seating and repair or refinishing of wood furniture. Facility Maintenance and Service Program
Did you know that with regular maintenance of your office furniture its useful life can be extended by 50%? DISI will develop an on-going maintenance program geared to your companies’ specific needs. This program will address needed adjustments, repairs, cleaning, etc. Regularly scheduled visits allow for a preventative approach to service. With our range of services, we can maintain the value of your furniture by making sure it operates properly and continues to look as nice as it did when it was first installed. Experience
We have worked with most major product lines and can expertly install any contract furniture system, laboratory furniture, or high-density filing systems. Territory
Through our established network of affiliate companies, we have been able to effectively service corporate accounts throughout the Mid-West. THE WORK FORCE OF INTERIOR OFFICE INSTALLATIONS, INC. The "Eye-To-Eye" Of The Company
DISI has long recognized that the work force of men and women who perform the services that we offer and who stand eye-to-eye with our customers are the most important parts of the company. Training
DISI is committed to assisting each employee in his or her personal and professional growth. We have developed an in-house training and orientation program that each new employee completes within their first ninety days of employment. Specific training sessions are held when we encounter a new product. Employees are sent to training seminars given by individual manufacturers whenever possible. We review our employee manual with each employee so they will understand what is expected of them and the potential for advancement within the company. Each employee is evaluated annually and given periodic personal reviews to further encourage and direct their development. Employee schedules are monitored and their assignments vary so that each employee develops skills within a wide range of products and services. Appearance and Conduct
We understand that it is imperative that the service personnel that report to a customer's office know what they are doing and must be efficient in getting the job done. We also feel it is essential that they present themselves professionally in their appearance and conduct. For that reason, DISI provides uniforms and a clothing allowance for our employees, and enforces a grooming and conduct code. These standards are vigorously maintained and have resulted in a work force that takes pride in their work and in their professional image. Field Experience
DISI is the most experienced installation team in Southeast Michigan averaging 14 years in the industry. Virtually every team member has reached the status of supervisor. This cohesive group is experienced in getting the job done on time, within budget, and with virtually no punchlist. THE BENEFITS OF WORKING WITH
DESIGNER INSTALLATION SERVICES, INC.
We are loyal and respectful of each of our clients and fiercely committed to long term relationships.
Our project management and field experience can handle any size installation. Our management team has an average of (20) years experience in the office furniture industry.
We can work anywhere in the Mid-West.
We have a thorough system of paperwork designed to maximize communication with our clients and minimize potential problems.
Our mandatory in-house training programs for all field personnel cover specific systems installation, furniture handling, as well as touch-up and repair.
Our specially designed dollies and carts aid in the efficient moving and installation of projects; reducing costs and the risk of damage and more quickly getting you operational.
Our large warehouse facility currently houses an extensive inventory of critical brackets, trim and components to aid in solving emergency situations in the field.
We have a complete in-house shop to aid in repairs, touch-up and refurbishing needs.
We can provide long-term storage and management of your furniture inventory.
We use a systematic approach to track large projects from early planning stages through punch list. Complete project management allows you to focus on your organization, not ours.
Our personnel are fully certified in all major product lines.
Within 90 days of a projects completion we will, as needed, schedule a follow-up visit to re-level, adjust and alignments to insure a client’s complete satisfaction.
We warranty our workmanship for (1) one year. REFERENCES
• Blue Cross Blue Shield of Michigan
• Delta Airlines
• Delta Dental
• Empire Office Equipment
• Professional Space Planning
• Resource Office Interiors
• State of Michigan
• Shinsho
