08/08/2022
Once you get your camera installed and a great frame on your video, please remember that you will now have all your comments in audio. Be careful what you say!
I've posted this before, but know it's time for a re-post. (THESE ARE REAL EXAMPLES THAT ACTUALLY HAPPENED ON SHOPS)
Injecting your opinion/beliefs/feelings without thinking:
I know it’s hard to filter your true thoughts, especially in “real time” on video, but as shoppers we must remain focused on the task at hand. Look over these statements and try to see them as the client would. For video you must just stay focused and keep your best foot forward. In written comments, you might want to read your narrative aloud. And please.... try not to be a comedian!
• Video – Shopper responding to why she’s moving: “I’m moving so I can be closer to work. I don’t want to have to do that commute every day. That would be retarded.”
• Video -filling out a guest card: Shopper: “What’s the date today?” Agent: “December 7th.” Shopper: “Oh, yeah, the day the J**s bombed Pearl Harbor.”
• Video – “Do you have many rug-rats here?”
• Written Retail - “As I entered the store, the employees were lined up, ready to pounce.”
• Video Adult Store - “Damn, bet THAT one would hurt! Perves.”
• Video Hotel – while filming bathroom “Oh, gag me! Eeeeew.”
• Video - Agent: “You could have a garden.” Shopper: “Room in the back to grow stuff would be good, in case I get sick. Just for medicinal purposes, you know. (chuckle)”
• Video – Agent: “We don’t supply the washer/dryer, but there are hook-ups.” Shopper: “It’s been a while since I had a good hook-up.”
• Written: “Her appearance was okay, I guess, but her red lipstick and nails reminded me of a hooker.”
• Video - Shopper: “I don’t what to move to San Diego because I don’t know Spanish.”
• Video: Agent: “What do you do for a living?” Shopper: “I’m an unemployed alcoholic. (laughter)”
• Video – Agent: “What can I do for you today?” Shopper: “I dunno, maybe some jumping jacks?”
• Video – “My neighbor’s dog used to bark all the time too. Fixed that up proper with my pellet gun.”
• Video – “Your grounds look lovely. Most apartment maintenance workers are lazy.”
• Written – Question: “If you were in the market for an apartment in this area, would you rent here?” Answer: “I would never live here, there’s too much crime.”