Kolor Us Crazy LLC

Kolor Us Crazy LLC Kolor Us Crazy LLC is a small business owned by two women that are based in Arizona and Minnesota. If not fixable a full refund will be issued.
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They both are very creative and love to design just about anything to the complete satisfaction of their customers. Policy for custom orders

Custom order is a contract between customer and Kolor Us Crazy Creations (KUC) . Due to the custom nature of these products, the order shall be considered non-cancellable and all goods are non-returnable or exchangeable. All orders will be completed on a fir

st come first serve basis

Min 50% of total cost will be required as a deposit BEFORE any materials are ordered and/or manufacturing of product(s) begin. This is waived if purchasing during a live video of products being made during the live. Requested changes to the item(s) that were not included in the original estimate may necessitate additional charges to the customer and will be added to the remaining balance. Payment in full is required upon work completion

Cancellation of a custom order, once the project has started of been completed, forfeits the return of prepayment and deposits in order for KUC to recoup its costs and overhead incurred in the production of custom order. Due to the custom nature of these products unfortunately we must charge a 50% restocking fee should the order need to be cancelled for any reason. In the event of a issue arise in a finished product that was due to KUC all products with issue shall be returned and examined for a refund. No full refund will be gifted on items if customer does not allow KUC to fix the issue after examining the product. Customer has 24 hrs to address that there is a issue and provide proof. In the event the customer refuses to accept shipment, pickup, personal delivery or fails to make any payment when due, KUC may take immediate possession of any of the goods and may suspend or cancel shipment, pickup or personal delivery to customer. KUC also has a right to retain the possession of the goods until the claim is paid. Once the contract is signed by making a payment( in full or deposit) KUC will not be held responsible for issues beyond its control such as backordered items, missing orders, and etc that could result in the delay of delivering the item.

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Minneapolis, MN

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