Main Appliance Service, LLC

06/17/2024

Main Appliance Service is currently hiring for a repair technician and refrigeration technician.
We are seeking someone with relevant experience, or who is willing to learn the job. We are a locally owned Madison company located on the east side.
The position is Full Time, Monday thru Friday during normal daytime business hours. We typically don't work weekends or major holidays. We are looking for someone with a good work ethic, able to communicate well with others, good mechanic aptitude, clean driving record, able to pass a background check.
Technicians should be prepared to apply their own basic tools. More specialized tools will be available to techs as needed.

Email your resume or questions to [email protected]

04/04/2023

We are seeking a competent Office Assistant to help with the organization and running of daily administrative operations of our growing company. Our business is dedicated to providing in-home appliance repairs throughout central Wisconsin, spanning a 50-mile radius from the Capital.

This position is based in our Madison office and includes performing administrative and routine clerical tasks. Their responsibilities include inbound and outbound phone calls, inventory, responding to emails, data entry, and various office-related tasks.

Job Type: Full-time
8-hour shift
Monday - Friday

Qualifications

Previous customer service experience is not required but is preferred.
Ability to utilize maps or GPS during scheduling.
Have excellent communication skills including active listening, written and verbal communication.
You are service-oriented and able to resolve customer concerns or schedule service.
You are proficient with computer skills and can learn new software.
You are self-motivated and able to work as part of a team.
Must be able to lift up to 50 pounds at times
Ability to multi-task and maintain organization/prioritization.

Responsibilities
In this office role, you are to arrive each day ready to interact with customers via telephone or email with questions or scheduling service appointments.
You will collect payment for non-warranty jobs and will learn how to update/inform warranty companies of the status of repairs.
You will resolve customer questions and complaints and ensure that appropriate action is taken to resolve customers' problems and concerns.
You are responsible for maintaining customer satisfaction and keeping a record of customer interactions. As well as keeping a history of interactions with the warranty companies.
You will learn how to file and enter claims for warranty repairs and parts/ Data entry.




Benefits
Dental and vision insurance.
Starting pay for people without experience is $13-$16 an hour.

01/18/2023

Main Appliance Service is currently looking for an appliance installation technician. this position will involve the uninstallation of old machines and installation of new dishwashers, over the range microwaves, range hoods, and (with assistance) wall ovens/double wall ovens.

requirements include:
a clean driving record
the understanding of basic hand tools
the ability to lift/dolly/carry up to 100-150 lbs
a willingness to be a problem solver
the ability to show up on time and be reliable

we currently offer free dental and vision insurance. Starting pay is usually dependent on your prior experience and whether training is needed or not. training wage is between $17-$19 /hour with an increase when you are out on your own.

12/08/2022

We are seeking a competent Office Assistant to help with the organization and running of daily administrative operations of our growing company. Our business is dedicated to providing in-home appliance repairs throughout central Wisconsin, spanning a 50-mile radius from the Capital.

This position is based in our Madison office and includes performing administrative and routine clerical tasks. Their responsibilities include inbound and outbound phone calls, shipping and receiving parts, inventory, responding to emails, data entry, and various office-related tasks.

Job Type: Full-time
8-hour shift
Monday - Friday

Qualifications

Previous customer service experience is not required but is preferred.
Ability to utilize maps or GPS during scheduling.
Have excellent communication skills including active listening, written and verbal communication.
You are service-oriented and able to resolve customer concerns or schedule service.
You are proficient with computer skills and can learn new software.
You are self-motivated and able to work as part of a team.
Must be able to lift up to 50 pounds at times
Ability to multi-task and maintain organization/prioritization.

Responsibilities
In this office role, you are to arrive each day ready to interact with customers via telephone or email with questions or scheduling service appointments.
You will collect payment for non-warranty jobs and will learn how to update/inform warranty companies of the status of repairs.
You will resolve customer questions and complaints and ensure that appropriate action is taken to resolve customers' problems and concerns.
You are responsible for maintaining customer satisfaction and keeping a record of customer interactions. As well as keeping a history of interactions with the warranty companies.
You will learn how to file and enter claims for warranty repairs and parts/ Data entry.




Benefits
Dental and vision insurance.
Starting pay for people without experience is $14-$16 an hour.
Starting pay for people with experience is $16-$18 an hour.

11/04/2022

It's come to our attention that a competitor of ours is running fake ads on google using our company name with their phone number and links to an outside website to confuse and lure customers to schedule with them and failing to provide service as our customers have come to expect, and potentially even after making payment to this other company. If you're need to schedule service, call our office at 608-709-7058 or email [email protected]

As always our technicians always work in a fully marked vehicles, and wear uniforms with our company name as well as their name on the shirt. If someone comes to your home in a personal vehicle or without a work uniform, clearly identifying them as an employee of Main Appliance Service, you should not let them in your home. We are working with the Dane County Sheriff's office to make sure customer's aren't fooled into paying for a service they won't receive as expected.

11/04/2022

Even though 2022 is almost behind us, we just received some exciting news. We're very honored to have been named Bosch's service company of the year, 2 years in a row now. Despite the challenges of covid and supply chain issues, our team has consistently stepped up to get customer's taken care of no matter what the challenge. We look forward to helping your family's appliances staying up and running for years to come! Bosch Home

Main Appliance Service provides parts and service for residential appliances, including refrigerator

10/25/2022

We are seeking an individual with experience or willing to learn to install household appliances such as dishwashers, microwaves, vent hoods, wall ovens and cooktops.

We need someone who is reliable and able to work Monday - Friday during daytime business hours, pass a background check, has a good driving record with valid drivers license, and is able to provide their own basic tools.

We offer paid time off, vision and dental insurance, company vehicle, work cell phone and uniforms at not cost to the employee.

10/25/2022

Main Appliance Service is currently hiring for various positions, including installations, repair technician and refrigeration technician.

We are seeking someone with relevant experience, or who is willing to learn the job. We are a locally owned Madison company located on the east side.

The position is Full Time, Monday thru Friday during normal daytime business hours. We typically don't work weekends or major holidays. We are looking for someone with a good driving record, able to pass a background check.

Technicians should be prepared to apply their own basic tools. More specialized tools will be available to techs as needed.

10/11/2022

Main Appliance Service is currently hiring for various positions, including installations, repair technician and refrigeration technician.

We are seeking someone with relevant experience and are a locally owned Madison company located on the east side.

The position is Full Time, Monday thru Friday during normal daytime business hours. We typically don't work weekends or major holidays. We are looking for someone with a good driving record, able to pass a background check.

Technicians should be prepared to apply their own basic tools. More specialized tools will be available to techs as needed.

10/11/2022

We are seeking an individual with experience or to train to install household appliances such as dishwashers, microwaves, vent hoods, wall ovens and cooktops.

We need someone who is reliable and able to work Monday - Friday during daytime business hours, pass a background check, has a good driving record with valid drivers license, and is able to provide their own basic tools.

We offer paid time off, vision and dental insurance, company vehicle, work cell phone and uniforms at not cost to the employee.

10/05/2022

We are seeking an individual with experience or to train to install household appliances such as dishwashers, microwaves, vent hoods, wall ovens and cooktops.
We need someone who is reliable and able to work Monday - Friday during daytime business hours, pass a background check, has a good driving record with valid drivers license, and is able to provide their own basic tools.
We offer paid time off, vision and dental insurance, company vehicle, work cell phone and uniforms at not cost to the employee.

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