Inside Zappos

09/30/2020

"Research has shown that even when you create a culture that is strategically aligned and strong (that is, widely shared and intensely valued), it won’t help you over the long run unless you also develop a culture that is adaptive in real time."

Three ways leaders can adapt.

09/24/2020

"Unlike the physical and technological environments, cultural environment isn't something that you can see, taste, touch, or breath in. This is the only environment that you feel."

Organizations can actively create strong cultural environments that represent their values and make their company a great place for employees and customers by focusing on these attributes.

09/23/2020

Customer Service Week is coming!
We're ready to celebrate our Customer Loyalty Team. 🙂
It's gonna be bananas. 🍌🍌🍌

09/21/2020

Pursue Growth and Learning.

Zappos Core Value # 5.

📸 c/o .joan.short via Instagram

09/19/2020

"Empathy for employees’ personal situations is more pressing than ever."

The most savvy leaders will embrace—and encourage—more focus on emotional intelligence as we enter a “compassion revolution,” the author writes.

09/17/2020

Zappos Core Value #2. Embrace and Drive Change.

📷 c/o via Instagram

09/15/2020

https://cultbranding.com/ceo/10-ways-to-inspire-your-organization/?fbclid=IwAR1x4FVTG6fS4c4CBComktsczUdW_n2vy0oJQ29sX6JdLON5P3RzEex_n3Y

THE BIG IDEA: Ten reminders of what you’re likely doing when you’re performing at your best and inspiring your organization to greatness.

09/09/2020

09/09/2020

UPDATE: CANCELLED

Our Zappos Engage Team creates virtual events for Zapponians and their families.

Interested in hearing about creative employee engagement ideas and what the Engage Team does to bring them to life?

Join us for a Q&A on Instagram Live at
Today, 9/9, 1pm PST.

09/04/2020

It's Friday!
These are cookies!
And hopefully, it's a long weekend for most of you.
🍉🍉🍉

Cookie art by via Instagram

09/04/2020

More great stuff brought to our employees by our
Zappos Black Awareness and Empowerment group! Though the t-shirt part is for Zapponians only, feel free to share your own picture and tag them!

09/03/2020

Today was All Hands Day for Zappos. It's our company wide meeting that we host 3 to 4 times a year.
It looks different this year, of course, but here's a little bit about the history and what it means to us.

In 2009, we were all given a gift to attend Zappos’ very first company All-Hands Meeting. It was a day of company updates, of learning about our business, and celebrating who we were and what we had become. Although the All-Hands meeting has become quite the production since its humble beginnings,