10/10/2026
Hi. 👋🏼 happy Saturday . I want to have a chat real quick, to talk about shipping.
I have a batch of orders that were dropped at the end of August. MOST were scanned in, I had a couple that have shown no scan. This is what I want to talk about. Since the end of August it have had to refund/replace almost 2K in orders. Can you imagine the nightmare for me, hardly any sales coming in & having to go through this. Not to even sugar coat this, People have been terrible to me. When I drop your package 📦 it is completely out of my hands. My store policy is that once it is out of my hands it is up to the customer to file the claim. However, I’m a customer too and know I would want it fixed, so that is what I did.
All this to say as the holidays roll around, be nice to your small businesses. We are battling the post office & shipping 🖤