07/27/2026
We're making a small update to our preorder policy to help keep things running smoothly and ensure we're able to serve everyone as efficiently as possible.
Preorders do not require payment upfront. We're happy to continue offering that flexibility to our customers.
We'd also like to remind everyone that preorders must be placed either in-store or by phone. As always, we do not accept preorders through Facebook, Discord, or any other social media or direct messages. This helps us keep orders accurate and prevents requests from being overlooked.
Going forward, once we notify you that your preorder is ready, you'll have 3 days from the date you're able to pick it up to collect your order unless other arrangements have been made with us in advance. If you need a little extra time, just let us know—we're always happy to work with you whenever possible.
If we don't hear from you and your preorder hasn't been picked up within that 3-day period, we may cancel the preorder and make the item available for someone else.
These policies help us manage our limited inventory, keep our preorder system organized, and ensure products are available to customers in a timely manner.
Thank you all for your understanding, your support, and for helping us keep things running smoothly. We truly appreciate each and every one of you!
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