01/13/2026
*๐๐ ๐ฒ๐จ๐ฎ๐ซ ๐๐๐ญ๐ญ๐๐ซ๐ฒ ๐ข๐ฌ ๐๐๐๐ (๐๐ฎ๐ญ๐ญ๐จ๐ง-๐ญ๐จ๐ฉ), ๐ข๐ญ ๐ข๐ฌ ๐ง๐จ๐ญ ๐๐๐๐๐๐ญ๐๐ ๐๐ง๐ ๐๐จ๐๐ฌ ๐ง๐จ๐ญ ๐ง๐๐๐ ๐ญ๐จ ๐๐ ๐ซ๐๐๐๐ฅ๐ฅ๐๐.
BP02 batteries are affected and must be recalled.
For BP03, recall status will be determined based on purchase date.
If youโre unsure which battery you have, please contact [email protected] and our team will help verify it.
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We are issuing a voluntary battery recall for certain earlier-production RIX products after receiving reports of flat-top, single-wrap (unprotected) lithium-ion batteries overheating, emitting smoke, igniting, or potentially exploding under specific conditions.
Although rare, these incidents present a serious safety risk.
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๐๐๐๐๐ ๐๐๐๐๐S:
Storm Series: S1, S2, S3, S6, S3R, S6R
Pocket Series: K2, K3
For Storm and Pocket series, devices are affected if the 5th and 6th characters from the end of the serial number match any of the following:
MA,MB,MC,MD,ME,MF,MG,MH,MI,MJ,MK,ML
NA,NB,NC,ND,NE,NF,NG,NH,NI,NJ,NK,NL
AA,AB,AC,AD,AE,AF,AG,AH,AI,AJ,AK,AL
BA,BB,BC,BD,BE,BF,BG,BH,BI,BJ.
Stride ST6
Leap (older models only): L3, L6
DBH: D6, D12
Affected DBH SN codes: BA,BB,BC,BD,BE,BF,BG,BH,BI,BJ,BK,BL.
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New Leap series with range finder
Titan series
Units shipped to dealers on or after January 9, 2026
๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐:
Stop using the battery immediately
Power off the device
Remove the battery
Do not charge or reuse the battery
Continued use may result in fire, property damage, or personal injury.
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We will provide a free replacement battery.
1. Complete the form at the link below.
2. You will receive a prepaid return shipping label by email.
3. Once we receive the affected battery, your replacement will ship immediately.
๐๐๐ฉ๐ฅ๐๐๐๐ฆ๐๐ง๐ญ ๐๐จ๐ซ๐ฆ:
https://us10.list-manage.com/survey?u=75702f261c49bc6b74ace1ae6&id=74dba733b6&attribution=false
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๐๐๐ ๐๐๐๐๐๐๐๐:
Stop using any battery that shows:
Torn or damaged wrap
Swelling
Leakage
Unusual heat
Never leave batteries unattended while charging.
If you have questions, contact [email protected].
Your safety is our top priority. Thank you for your cooperation.
