Truck Mount Forums

Truck Mount Forums The best carpet cleaning forum and store for all your cleaning supplies. Carpet Cleaning Forum, Water Restoration Forum.
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We sell from carpet cleaning chemicals, equipment, accessories and more of our own branded truckmounts and cleaning solutions. Free information on marketing, truck mount repairs, bookkeeping, modifications, instructional videos, truck mount machines and accessory ratings and reviews for Cleaners all over the world!

A customer emailed before the appointment this morning and said, “If I don’t like the job, I’m going to stop the tech to...
06/15/2026

A customer emailed before the appointment this morning and said, “If I don’t like the job, I’m going to stop the tech today and tell him to leave.” As a business owner, would you still take this job? On one hand, customers have every right to expect quality work. On the other hand, this feels like a warning that could create a no-win situation for the technician. Would you proceed, have a conversation first, or politely decline the job?
(Pic is for attn. Not the actual client) 😁

Why Are Friends, Neighbors and Family Sometimes the Hardest Customers for some cleaners to Clean For? 😁
06/11/2026

Why Are Friends, Neighbors and Family Sometimes the Hardest Customers for some cleaners to Clean For? 😁

I’m out of town acquiring a company. Asked my wife to check on the guys at the TMF shop. She sends me this pic? What sho...
06/05/2026

I’m out of town acquiring a company. Asked my wife to check on the guys at the TMF shop. She sends me this pic? What should I do about this employee?

TruckMountForums acquires Bane-Clene Corporation (Chemical & Electric Truckmount Manufacturer) , uniting two family-owne...
06/04/2026

TruckMountForums acquires Bane-Clene Corporation (Chemical & Electric Truckmount Manufacturer) , uniting two family-owned pillars of the professional cleaning industry. The acquisition brings together one of the industry’s most storied brands — a 64-year-old innovator in electric truckmounts and professional-grade chemistry — with the largest online community dedicated to truckmount cleaning professionals.

https://shop.truckmountforums.com/blogs/news/truckmountforums-acquires-bane-clene-corporation-uniting-two-family-owned-pillars-of-the-professional-cleaning-industry

Would you clean this piss-soaked job, turn it down or replace it? (I’ll post my picture showing what I did later today)
06/02/2026

Would you clean this piss-soaked job, turn it down or replace it? (I’ll post my picture showing what I did later today)

😉
06/02/2026

😉

06/01/2026

My brothers never advertised and are still super busy. To me I think an owner operator can do little or no marketing to get off the ground. Or stop after a year or two. I say it takes a year or two to get past needing marketing because repeats, reviews and reviews should be carrying you. But if you’re a multi truck operation you will have to do some advertising indefinitely imo. Even my 5 truck operation we still send out reminder cards every 90 days. And we have almost 1500 5 star reviews.

My question is do you agree and what was your experience?

BEAD BLEED⁉️ Got this message from a cleaner who said he cleaned this sectional and it came out perfect but as it starte...
05/30/2026

BEAD BLEED⁉️ Got this message from a cleaner who said he cleaned this sectional and it came out perfect but as it started drying the bead along the back turned black. Nothings cleaning it off. What happened and what’s the fix?

I had a customer call me saying there are approx 20 spots throughout a commercial building that keep coming back no matt...
05/27/2026

I had a customer call me saying there are approx 20 spots throughout a commercial building that keep coming back no matter what he does. He’s done HWE and VLM. What advice do you think I gave him to solve the issue?

Yesterday evening FedEx missed a full cart of boxes. By the time we saw it on the cameras they were long gone and went h...
05/23/2026

Yesterday evening FedEx missed a full cart of boxes. By the time we saw it on the cameras they were long gone and went home. They offered to come back today on Saturday when we’re closed or Tues next week. Little did I know until I got an alert that my son and his wife were there not only to get the cart left behind shipped out, but they spent many hours getting orders out that came in on Saturday.

I never asked them too, they just understand how important it is to get orders out to cleaners in a timely fashion. I’m proud of them for taking the initiative while I’m out of town. I also want to share that we at TMF/Vacaway take everyone’s orders seriously and appreciatively. Have a great holiday weekend everyone and be safe! 🎊

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1728 South Park Court
Chesapeake, VA
23320

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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+18009497726

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