How to order:
1-(If item is posted on page) comment sold and your pay pal address
2- Message me through this page
3- email me [email protected]
Once we have figured out your order I will send you and invoice through Pay Pal. I will not stitch or send with out full payment. Shipping:
I ship out using USPS first class mail, unless you specify a different method which will be upgraded from your
order and will result in increased shipping charges. I PROMISE to try my best to ship in the timeline given to you upon checkout. I am not a procrastinator and simply cannot sleep at night knowing I have orders just sitting around. Therefore, I will guarantee that 99.9% of my orders will ship on time if not sooner. I am not responsible for item lost during shipping. Once the item leaves my possession, I have no control over the shipping process!! Tracking and insurance is not offered with standard usps shipping. If you would like to purchase insurance and upgrade your shipping to usps priority, please let me know before you pay so I can include it in your invoice. Regardless of how it is sent I will let you know when I send it and a tracking number. Applique, Embroidery, and vinyl:
Since every item I sell is custom made for you, all sales are final. If I make a mistake on an order, I will definitely replace your purchase at no charge. Please be very thorough when placing your order to check for spelling, capitalization, design, etc. My child's name is spelt differently so I will double and triple check spelling before I stitch. Your order will be sewn "AS IS" (meaning that if you spell something in all lowercase, that's how I'll embroider it). Please always double check your details and be specific! I expected a completed payment in full before any work will be initiated. I will always discuss any designs with you free of charge, but will not stitch out anything unless payment is received. Refund or Exchanges:
I do not issue any refunds under any circumstances. ! will happily replace, add to, or "fix" an item if I make a mistake on your order with no cost to you, but a refund will not be issued. So please be certain of your order when placing it. I am a perfectionist and will not sell you anything I would not buy myself. Sizing:
I know that different brands fit different than others. I am trying to give you the best quality for the best price, so I will be more than happy to discuss what brand I am using for the item(s) you are purchasing. Colors,Ribbons, and Fabrics:
Looking for something different? I am here to make you happy so if you would like to change the color or fabric on an applique or embroidery I will be more than happy to work with you. Looking for something specific that you don't see here? Get in touch with me and we can work together to come up with something perfect for you!
