02/20/2025
First and foremost, thank you so so so much for your overwhelming support and kind words following our closure announcement. While we are deeply sad to be closing our doors, your response has lifted our spirits! It really mean a lot, truly.
Now, on to some important details regarding our closure:
- Purchases within the last 2-4 weeks: If you’ve made a purchase recently, you may still be eligible for a refund or exchange based on our standard return policy (as noted on your receipt). We will remain open long enough to honor these requests, so please act quickly—our stock will be depleting in the coming weeks!
- Final Sales Policy (Effective February 18th): Starting February 18th, all sales will be FINAL, with no returns or exchanges accepted after this date.
- Gift Cards and Customer Credit: You can still use any outstanding gift cards or customer credit until at least Friday, March 21st—our projected closure date. After this, they will no longer be valid. Please be aware that inventory is running low, so we recommend using your balance soon! For balance inquiries, feel free to visit the store or email us at [email protected].
- Online Sales: Our online store will remain open until Sunday, March 9th, with all sales being FINAL. Please note that online discounts may vary from in-store offers due to shipping and handling. For details, visit www.palmandperkins.com.
We can’t thank you enough for your continued support as we close this chapter. If you have any questions or need assistance, please don’t hesitate to reach out.
Best,
Julia
