Serendib Solutions offers you an online grocery shopping experience for quality products, from ingredients such as spices, to finished retail products such as beverages and cookies. You can find all products in the online catalogue and you can place an order via the order form or whatsapp. Frequently asked questions:
Do you have a shop? Serendib does not have a physical shop, orders can be placed
online
When can I pick up my order? Monday to Sunday- 9am to 10 pm. Do send a message 30 minutes before arrival. Where is the pick up location? Oxford Road, Singapore
How do I pay? Via paynow or cash ( cash option only applicable for pick-up orders )
Can I make changes to my order? Yes- no problem, just let us know via whatsapp. If you have your order delivered, items can still be added or removed before 8am on the day of despatch. If I cancel items, do I receive a refund? Yes- via paynow
How much are the charges for delivery?
5sgd per order
How long does delivery take?
2-3 working day from the day of order confirmation
What do I do if I have missing items in my order or my items were not delivered? Let‘s hope this doesn‘t happen, but if it does, please send us a whatsapp message immediately on the day of delivery or pick up. Do I receive an invoice? Yes- before making payment you will receive an invoice with payment instructions
How do I order? Fill out the online order form and within 24 hours you will receive a whatsapp confirmation ( please ensure to provide your phone number )
An invoice will be sent to you with an overview of your order. If you have selected ‘delivery’, your order will be despatched after receipt of payment. Once all is confirmed on your and our end, it takes 2-3 working days to despatch and for you to receive the order. If you have selected ‘pickup’, we will provide you address details and we are available Monday to Sunday- 9am to 10pm.