13/01/2021
RE: UK Operations Update | Business as UNusual
Dear & Customers,
Please accept our sincere apologies if you have been let down by our lack of response or direct communication over the last few weeks.
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We would like to assure our current and potential Customers that -
We are trading, new orders are accepted and processed.
Our Customer Service will be following up with the queries and new purchases we have received over the last few weeks.
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Please bear with us, whilst we are working on creating and restructuring our processes to optimally adapt to post "Brexit" and "Covid-19" reality and requirements.
Our billiard factory based in Southern Poland, is operating 7 days a week and We are in constant communication with Manufacturers, trying to workout most efficient and cost effective solution to deliver and install our products at your homes and venues.
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Once our refreshed business model and approach is 100% ready and verified, we will be contacting Customers as a matter of urgency to provide them with factual information and updates regarding their orders.
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It is very likely that all new pool table orders received in January 2021, will be fulfilled towards the end of February or early March *SUBJECT to agenda between 🏴 , 🇫🇷 & 🇪🇺 🤔
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Our main channels of communication at this moment (13 January 2021) are -
🎱 [email protected]
🎱 [email protected]
🎱 WhatsApp UK @ +44772 338 4330
🎱 WhatsApp PL @ +48 730 656 925
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Wishing Everyone all the best in 2021