FREQUENTLY ASKED QUESTIONS (FAQs) ???
1) Where are you located?
•Pin Location: The Place @29 Building
•Complete Address: 193-M 29th Avenue, East Rembo, Taguig City (Former Makati), Philippines, 1216
•Landmark: Malo's water station in front of Barangay Outpost of Zone 6
2) Do you have a physical store for walk-in customers to visit?
- We don’t since we're only home-based. However, walk-in visitor
s are welcome. Before visiting our place, please message us first.
3) Do you offer delivery?
- Yes, we do but within Metro Manila only. We have our own rider, which charges lower than delivery apps.
4) Do you allow pick-up?
- Yes, we do. Before booking a rider, please contact us so that we may negotiate and arrange your order.
5) Do you offer nationwide shipping?
- Yes, we do for orders in provinces such as North Luzon, South Luzon, Visayas, and Mindanao. We ship via Shopee Checkout, J&T or LBC.
6) Where else can we contact you?
- You can text, call, or chat with us at any of the following methods:
•Shopee Chat: shopee.ph/4keepssweettreats
•Phone Numbers:
– 09499805321
– 09668765936
7) How to order?
- To order, simply leave a comment “mine + quantity” (Ex. Mine 3pcs) on the comment section of our post or message the page directly. Kindly fill out this form after sending us a message:
✓Complete Name:
✓Complete Address:
✓Contact Number:
✓Screenshot or Picture w/ edited quantity of item/s:
8) Mode of Delivery & Mode Payment
*MOP
°COD for Meet-up/Same day delivery only.
°GCash: 09668765936 – Vincent Roy H.
°ShopeePay
°Remittance
*MOD
°Meet-up along East Rembo, Taguig to Pateros Arch only! (Free)
°Own Rider (Cheap rate)
•Makati
•Pateros
•Taguig
•Pasig
•Pasay
•Mandaluyong
•San Juan
°For orders outside Metro Manila via:
•Shopee Self-Checkout
•J&T
•LBC
°Same Day Delivery (COD allowed)
•Move-It
•Lalamove
•Grab
•Toktok
9.) How to be a reseller?
•You must collect 10 or more items each batch of orders to have reseller's price.
•The reseller will cover the cost of delivery or shipping.
•Once the item is received, it cannot be returned or exchanged.
~~SHOP RULES~~
∆For sure buyers only!
∆Buy responsibly.
∆Buyer will shoulder the delivery or shipping fee.
×No window shopping!
×No deleting of comments.
×Orders cannot be cancelled once confirmed.
×No to bogus buyer & joy reserver! Irresponsible buyers will be blocked!
×If you can't pay, don't order.
×No to rush shipping!
×No video, No refund!
×We are not responsible for any courier-related loss, damage or delay.
∆Our products are guaranteed to be legit and not out of date.
∆Please contact us right away if you have any concerns.
∆Please do not hesitate to contact us; any questions will be answered.
∆We are open for any suggestions to help us improve our services.
∆We have the right to refuse service to rude customers. YOU ASK, WE DELIVER! ~~
------ Happy shopping, Keepers! ------
