All Boxed In

Pre-Order / Advance Reservations
¤ Downpayment (DP): A non-refundable minimum downpayment is required for all pre-order (PO) items, as specified in each item's description.

¤ Deduction: The DP will be deducted from the total PO price, with the remaining balance (RemBal) to be paid upon arrival.

¤ Arrival Notice: Customers will be notified when their PO item(s) arrive in the Phi

lippines. A 30-day period is provided to settle the RemBal.

¤ Order Validity: Orders placed after the PO period may be subject to cancellation or delays.



2. Mode of Payments (MOPs)
¤ GCash

¤ Bank Transfer
• Banco de Oro (BDO)
• Bank of the Philippines (BPI)



3. Delivery Options
¤ Personal Pick Up
• You'll be asked to present a valid ID or an authorization letter

¤ Same-Day Delivery (SDD) via Lalamove
• Shipping fees are covered by the buyer.
• Standard packaging includes 1 layer of bubble wrap

¤ J&T Express
• Additional packaging is available for extra protection, costing an additional 30 pesos (may vary based on size).
• Includes extra cardboard and bubble wrap layers to prevent courier mishandling.



4. General Terms and Conditions for POs
¤ Estimated Time of Arrival (ETA)
• The provided ETA is subject to delays due to factors such as manufacturer production, shipping, and supplier processing.
• Late arrivals are beyond our control and do not warrant cancellation of reservations.

¤ NO Cancellation of Orders
• Orders cannot be canceled once the DP is paid. The DP is non-refundable.

¤ Permitted Cancellations and Refunds by Buyer
• The manufacturer halts production.
• The company or distributor discontinues the release of the item(s).
• There are changes in pricing.



5. Box Quality of the Ordered Item(s)
¤ Liability: We are not responsible for any damages during delivery. While items are securely packaged, mishandling by couriers may occur.

¤ Box Condition: The condition of the item's box, including any factory defects or missing parts of sealed products, is beyond our control. Replacement parts may be requested but are not guaranteed by the manufacturer.



6. Product Availability and Substitutions
¤ Product Availability: All PO items are subject to availability. In cases where a product becomes unavailable, a full refund of the DP will be provided.

¤ Substitutions: If an item is out of stock or discontinued, we may offer a substitute of equal or greater value. Customers will be consulted before any substitutions are made.



7. Permitted Cancellations and Refunds by Seller
¤ Distributor Non-Responsiveness: If the distributor becomes unresponsive regarding the status of an item, leading to delays beyond a reasonable period, we reserve the right to cancel the order.

¤ Extended Delays: In cases where delays exceed permissible limits, and it becomes clear that the item will not arrive within a reasonable timeframe, we may choose to cancel the order to avoid providing false expectations to buyers.

¤ Refund Process: In such cases, affected customers will be issued a full refund of their downpayment, and no further claims can be made against the seller.



8. Privacy and Data Protection
¤ Customer Data: We collect and store personal information for order processing purposes only. We do not share customer data with third parties, except as required for payment processing and delivery services.



9. Communication and Notices
¤ Contact Information: Customers are responsible for providing accurate and up-to-date contact information. Failure to do so may result in missed communications, for which we are not liable.

¤ Notification Method: All official communications will be sent via Messenger or SMS. Customers are expected to monitor these channels for updates regarding their orders.



10. Right to Amend Terms
¤ Modification: We reserve the right to amend these terms and conditions at any time. Changes will be communicated to customers and will apply to all future orders.