Aquatica

Aquatica Aquatica NZ Ltd Who is Aquatica? After being made redundant just over 23 years ago, Malcolm Box, together with his wife Christina, started Aquatica.

Malcolm was passionate about quality tapware, had a dream about developing New Zealand’s best laundry tub and was looking forward to building a business, using his 13 years' experience in tapware. He was keen to develop products without the constraints imposed by corporate business practices. What Malcom and Christina both valued was the contribution that people make to a good business and they wa

nted to prove to themselves that it was possible to run an ethical family business, that cared about its staff, could model integrity in everything and could still be successful. These beliefs are the core values of Aquatica today, with around 50 hand-picked staff, committed to the business, to delivering quality, to helping customers and caring about one another. It’s still a family business, 100% owned, and one of the country’s major suppliers of tapware and laundry tubs. Most of the staff have been with the business since their job was first created and these staff are the chief assets of the business. This has meant that customers have access to a great deal of knowledge. The Sales Department alone has a combined experience of over 100 years in the plumbing industry. Their shared passion for what Aquatica is doing with innovation and service has resulted in some customers seeing them as their best supplier and end-consumers frequently raving about the service they receive. What does all this mean for you? It means that when we say we deliver customer service we don’t just pay lip-service – an entire culture of customer service has developed in the business since the beginning so that everyone knows that helping someone else in the business helps them to help the customer. We do fulfil unusual customer requests, if at all possible. We don’t use voicemail – we figure our customers ring up because they want to talk to us. We frequently service product even when it’s an installation fault. Within the business we have 5 staff in Engineering, 2 in Product Development and another 20 assembling and testing tapware and laundry tubs. It’s all very well buying a beautiful Aquatica product but it’s really comforting to know that, should something go wrong, you’ve got all that knowledge and a willing attitude to help, to fall back on. It’s also pretty cool to know that you’re supporting a business doing its level best to operate with integrity, be environmentally-conscious and at the forefront of product innovation.

19/06/2024
AquaticaNZ News -
17/01/2023

AquaticaNZ News -

For 23 years now, Aquatica has been making changes to standard products to suit customers, like changing shower heads, spouts, handles or faceplates according to the customers wishes.  We can do this because we have an assembly and testing operation right here in New Zealand.  If it fits and we ha...

AquaticaNZ News -
08/12/2022

AquaticaNZ News -

For the last year Aquatica has offered the stainless Viamo Sink mixer on it's top model Studio Laundry tubs. What makes it so desirable is it's ability to operate from pressures as low as 35kPa as well as it's fabulous shape and finish. Now, that same mixer is available for the kitchen in 3 colours...

Here at   we have some exciting   coming your way.. check out our new   with our   and our   ...watch this space for mor...
24/08/2020

Here at we have some exciting coming your way.. check out our new with our and our ...watch this space for more updates.

You have a classic NZ home and looking to upgrade your Kitchen Tapware?  Here at   we have the perfect Deja Vu Sink Mixe...
01/06/2020

You have a classic NZ home and looking to upgrade your Kitchen Tapware? Here at we have the perfect Deja Vu Sink Mixers Available through all Merchants and Retailers throughout NZhttps://aquatica.co.nz/links/Literature/aquatica-kitchen-brochure2020.pdf

Look what has just arrived at   ... Keep your indoors clean with our lovely  316 Stainless Steel Floor Mounted Outdoor S...
24/05/2020

Look what has just arrived at ... Keep your indoors clean with our lovely 316 Stainless Steel Floor Mounted Outdoor Shower.

Today   is proud to celebrate 21 years in business.  Being a local owned and operated business, we take pride in employi...
20/05/2020

Today is proud to celebrate 21 years in business. Being a local owned and operated business, we take pride in employing 50 staff from your local community, along with testing and assembling our products from our local Auckland Hub. We thank YOU... all our customers who have and still support us in our business!!! https://aquatica.co.nz/

  Laundry Tub Assembly is back up and running..ready for your post Covid-19 Laundry Tub needs... purchase via your local...
12/05/2020

Laundry Tub Assembly is back up and running..ready for your post Covid-19 Laundry Tub needs... purchase via your local or

Address

Avondale

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+6498282068

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