it stores all kinds of bags ranging from italian to fashion to purses to wallets
How can I place an order on Royal peridot website? Choose the item that you wish to purchase, click on "Add to cart" button on all items selected and proceed to check out. After which, you would receive an order confirmation email and text message from us. This email contains your order and shipment details.
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Do I
need to register before shopping? you have an option whether or not to register, however registering on our website will enable you to get our news letters on our new arrivals and discounts. it will also make your next shopping easier.
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How much secure is paying online? Inters witch ensures the safety and security of your credit card details, as they have used the latest encryption technology to protect your order and card details. Privacy and security of your details is our prime concern.
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Can I phone or fax my order? No, orders are accepted only online after securing your payment through the credit card information submitted by you or bank transfers.
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How can I make payment for the product? We only accept online payments or bank transfers. Bank transfers / cash deposits must be paid into Royal Peridot Corporate account . You may pay through credit card, cash card or internet banking.
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Which credit cards do Royal Peridot online Shop accept? At present we accept MasterCard and verve cards only. Other modes of payments are Online Bank Transfers & Cash deposits.
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Are there any hidden costs such as delivery charges, taxes etc? No, there are no hidden charges.
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Is there difference in amount in my invoice sent from Royal Peridot Shop and that in my credit card statement? No, your card is charged exactly the value on your invoice.
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What do I do if I forget my username/ password? Click on forgotten password and we will send it automatically to your email
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Are the items shipped as per the display on webpage? The products will match the image on the website as the images have been taken from the vendors from whom the final order is sourced. The
product specifications (weight, size, color etc.) mentioned with the product photos is only approximate. Royal Peridot ltd, in its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control. At the same time Royal Peridot ltd will make all possible efforts to make its services delightful for both the sender and the receiver of the gift.
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How long it would take to deliver the product after the payment has been made? We deliver your product within 2 working days of transaction or on the approximate delivery date mentioned by you in the order form, whichever is later. However Gift Hampers are delivered within 24 Hrs within Lagos, 48Hrs outside lagos or the same day in Victoria Island.
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Do you deliver to locations outside Nigeria? No, for now we are concentrating on only our clients within Nigeria
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How do I know that my order has been shipped? We send you confirmation email and text message after your order has been shipped. You can also track your order status online by logging into My
Account.
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My order is shown to be in ' Processing' state. What does it mean? Your order passes through following states before it finally enters the 'Shipped' state:
a) Processing: This is the default status for your order and it comes as soon as order is placed. b) Processed: Your order/payment has been approved by our payment gateway. We are ready with the product and the order will be executed as per your specifications. c) Shipped: Your order has been successfully shipped from our end; or
d) Cancelled: Your order could not be approved by our payment gateway or we are not in a position to deliver the goods due to some constraints.
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Can I cancel an order after it is submitted? To cancel an order, click on the My Account link on the top of any page on the site. This will take you to your My Account page, where you can click on the Track Your Pending Orders link to view all the orders that have not yet been fulfilled. You can then click on the Order Number that you wish to cancel and then finally click on the Cancel Your Order link available for that order. Please note that you can only cancel orders that have not yet entered the shipping process.
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How do I contact you regarding my order? You can call us on 08051619955 or send us an e-mail to our [email protected] and we will be glad to help you.
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Can I change my order ? If you wish to change the order then use the transaction id # in the confirmation email to modify your order.
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How do you deliver the products ? We deliver the products through courier.you will be required to sign after collection.
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What if my order is not delivered on the due date ? If the product is not delivered on the desired date then either we refund to the shopper or deliver the products next day along with some complimentary gifts.
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If the recipient is not there at the delivery address? In case recipient is not at the delivery address, we leave a message. You will be required to pay another delivery fee for us to deliver it on another day.
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If broken or defective item is received ? If the broken or defective item is received then we replace the goods within 3 working days.
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If the order is lost in transit? We deliver the order again if it is lost in transit.
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How to register a complaint related to non-delivery of partial-order? All complaints regarding the non-delivery of the partial order or any other similar issues regarding the delivered products should be registered with us within 10 days of the delivery date. 90% of our orders are delivered together in one shipment but 10% are delivered from different logistic locations which could lead to multiple deliveries at different times. In case of any queries, you may contact us at [email protected]. If you have further queries regarding Royal peridot Shopping, kindly write to us at [email protected]. Our customer care executive will get back to you within 24 hours.
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Advantages of shopping online
1) Convenience:
The convenience of this method of shopping is what I like best about it. Where else can you do shopping even a midnight wearing your night suit? You do not have to wait in a line or wait till the shop assistant is ready to help you with your purchases. You can do your shopping in minutes even if you are busy apart from saving time and avoiding crowds. Online shops give us the opportunity to shop 24 x 7 and also reward us with a �no pollution� shopping.
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2) Better Prices:
Another fascinating thing is the cheap deals and better prices I get from online stores because products come to you direct from the manufacturer or seller without middlemen involved. Many online shops offer discount coupons and rebates.
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3) Variety:
The choices you can get for products are amazing. One can get several brands and products from different sellers at one place. You can get in on the latest international trends without spending money on airfare. When you shop online, you can shop from retailers in other parts of the country without being limited by geographic area. These stores offer a far greater selection of colors and sizes than you will find locally. Apart from that, How many times have it happened that you spend your money reaching a local shop only to find that the product you need is out of stock? Some online shops have a provision to accept orders without stock and ship it across to you when the stock becomes available. You also have the option of taking your business to another online store where the product is available.
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4) Send Gifts:
Online Shopping makes sending gifts to relatives and friends easy, no matter where ever they stay. Now there is no need of making distance an excuse for not sending a gift on occasions like Birthday, Wedding Anniversary, Marriage, Valentine�s Day, Mother�s Day etc.
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5) Fewer Expenses:
Many times when we opt for conventional shopping we tend to spend a lot more than the required shopping expenses on things like eating out, traveling, impulsive shopping etc.
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6) Comparison of Prices:
Online shops make comparison and research of products and prices possible. Online stores also give you the ability to share information and reviews with other shoppers who have firsthand experience with a product or retailer.
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7) Crowds:
If you are like me, you would like to avoid the crowds when you do the shopping. Especially during Festivals and Special events the crowds can really give a head ache. Crowds force us to do a hurried shopping most of the time. For me grumpy or irritating people and those who smell bad are a huge turn off. Crowds also create a problem when it comes to finding a parking place nearby where you want to shop and going back to your vehicle later loaded with shopping bags.
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8) Compulsive Shopping:
Many times when we go out on Shopping we end up buying things which we do not require because of the shop keepers up selling skills. Sometimes we even compromise on our choices because of the lack of choices in those shops.
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9) Buying Old or unused Stuff at low prices:
Online Shops make it possible for us to buy old or unused stuff at rock bottom prices. If we want to buy antiques there is no better options than online stores.
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10) Discreet Purchases:
Some things are better done in privacy. Online shops are also best for discreet purchases . Online Shops enable me to purchase personal effects without the embarrassment that there are several people watching me and my choices. So, what do you think? Have I not given enough reasons on why online shopping is the best?
