09/09/2024
Dear Neato users,
We have some important news to share with you. Neato Robotics, Inc., the company behind Neato robotic vacuums, announced their closure in April 2023. As a result, we will no longer be able to offer service for Neato robotic vacuums starting from 1st July 2025.
We understand how essential Neato vacuums are for your home cleaning needs. Currently, we have a limited stock of crucial parts for repairs and servicing, available on a first-come, first-served basis while stock lasts. We encourage customers in need of service to reach out to us promptly before these parts become scarce due to ongoing stock depletion.
Thank you for your understanding and ongoing support during this transition. Feel free to explore our range of home cleaning appliances at www.corvan.com.my, designed with the same dedication to quality and customer care. We look forward to serving you for many years to come.
For any inquiries, our customer service representatives are available to assist you. You can reach them via phone at 03-7728 8166 or by email at [email protected].
Our operating hours are Monday to Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 12:30 PM. Please note that we are closed on Sundays and public holidays.
Best Regards,
Corvan Team