cstrainingja

cstrainingja Over 10 years customer service experience, combined with people management, quality analytics and, training delivery specifically adult learning.

Looking for persons passionate about customer service.  Dm me for more details.
13/01/2022

Looking for persons passionate about customer service. Dm me for more details.

26/03/2021



Some of us call ourselves that great L word...LEADER Yet we have never taken the time out to show someone else how thing...
25/03/2021

Some of us call ourselves that great L word...LEADER
Yet we have never taken the time out to show someone else how things are done.

Each one teach one. Developing subordinates will create opportunities not only for personal growth..but that of your business...

development

Nothing more needs to be said
01/10/2020

Nothing more needs to be said

Be bold. Great leaders aren't afraid to share their perspectives.
09/09/2020

Be bold. Great leaders aren't afraid to share their perspectives.


Leaders are right a lot... Not all the time.
05/09/2020

Leaders are right a lot... Not all the time.

People will follow you because of your principles and morals,  not your title.
03/09/2020

People will follow you because of your principles and morals, not your title.

Agree and Diasgree There is always someone who will dosge tasks and they are the first in line for a slice of cake .
15/05/2020

Agree and Diasgree

There is always someone who will dosge tasks and they are the first in line for a slice of cake .

Personal experiences are the best lessons to learn from. Jamaicas have nuff yard.  Facts I'm currently working from home...
14/05/2020

Personal experiences are the best lessons to learn from.

Jamaicas have nuff yard. Facts

I'm currently working from home and have no internet at the yard I frequent most. To make my day's more manageable I decided to take on the additional expenses that would be associated with this service.

The provider I decided to request the internet service with, I've been with for well over 10 years. Last week while browsing their website I came across a promotional offer and submitted a request for a follow up as the instructions suggested.

Fast forward to this week, no response received to the request. Thus I decided to call customer service . On the initial call I spoke to a very nice representative who provided a whatsapp number for the store closest to me since they were observing the current guidelines regarding the pandemic. The first time I messaged the number they were outside business hours. I messaged the next day with in the business hours and no response. On the 3rd I decided to call, customer service again.

The wait time was over 3mins which I can appreciate at this time. The rep I got through to had a nasty connection I could hear nothing but static. This rep then transferred me to a colleague who took only my name placed me on hold for over 15mins then disconnected.

Thank you for being so helpful in these trying times.



Hint

To the Beautiful Ladies out there. Whether you have birthed a child or not, I'm pretty sure you have been able to demons...
10/05/2020

To the Beautiful Ladies out there. Whether you have birthed a child or not, I'm pretty sure you have been able to demonstrate that motherly Love. I trust today is one in which you are showered with appreciation as you relax and bask in the glory of being Earth's greatest asset. Have an amazingly Beautiful Mother's Day ❣️

The last point couldn't be any closer to the truth.  Let's face it.  Most companies are not offering unique services. Wh...
01/05/2020

The last point couldn't be any closer to the truth.

Let's face it. Most companies are not offering unique services. What make the successful businesses stands out also factors "CUSTOMER EXPERIENCE ".

1ST Step... Great them with a smile 😄. Fake it till you make it

Stay Safe Jamaica 🇯🇲
25/04/2020

Stay Safe Jamaica 🇯🇲

Address

Spanish Town

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Website

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