25/04/2026
Your Questions Answered about Convenient Cash
We know many of you have questions following the transition from Cash Converters. We want to be as transparent as possible as we prepare to open our doors!
Q: Is my item safe?
A: Absolutely. All items previously held by Cash Converters have been securely transferred to Convenient Cash. They are safe, insured, and stored exactly where they were before.
Q: Will you honour my existing Buyback contract?
A: Yes. We are committed to our customers and will honour the terms of your original agreements. You won't lose out because of the change in ownership.
Q: What if my contract expired while the store was closed?
A: We understand the store was inaccessible during the liquidation process. We will be offering a grace period of 30 days for all contracts that expired during the closure. Please come and see us as soon as we open to extend or settle your agreement.
Q: When can I collect my items?
A: We are working hard on a few final behind the scenes legalities and a store refresh. We will announce our official opening date right here on Facebook soon!
Q: Can I still sell items to you and do Buybacks?
A: Absolutely! We will be open for buying, selling, and all our usual services from Day 1.
Still have a question?
Feel free to send us a private message. We’re here to help!
