06/08/2021
PSA: DELIVERIES AND DELAYS.
We're currently running up to 24 hours behind on shipping orders due to production staff shortages.
In addition, in the past week particularly we have been made aware of multiple delays across the country in localised Royal Mail delivery offices. We have been advised by Royal Mail that we should wait 10 working days before contacting them for areas with known issues - most of these are due to self isolation at individual Royal Mail facilities. Note that your delivery may pass multiple points in the Royal Mail network between us and its final destination, and that issues anywhere along that route can cause delays. We recommend that you sign up for email Service Updates at this link: https://personal.help.royalmail.com/app/answers/detail/a_id/12556
We're asking our customers to be patient with us whilst we navigate Royal Mails issues ourselves, and advise adding an additional 2-3 days to estimated delivery times for any print-on-demand items you are selling in the meantime.
Many thanks for your understanding.
Latest service updates about deliveries across the UK from Royal Mail.