Our dispatch time is usually within 48 hours. Your parcel will be delivered to your designated address by Royal Mail. Where do we ship
For now, we only ship within the UK. Please contact via email [email protected] to arrange international shipping. We are working on getting our European delivery running ASAP, keep an eye out on social or subscribe to our email to get more info. Cost of shippin
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We try to keep our cost of shipping as low as possible. Some London deliveries might be delivered to you personally by us on our electric scooters! Our standard cost for delivery (bag of c is £1.50, however he
How is it shipped
All orders are shipped with First Class Royal Mail service. Product returns
Incidents can happen during postage that are out of our control and if the goods or the equipment purchased on our e-shop has arrive damage please let us know on [email protected] within the 14 days of purchase and we will sort out the return for you. Coffee returns
Although we understand that every taste is different, coffee is a consumable product and once the packaging has been opened we will not accept it back. A refund may be in place if the packed coffee had arrived faulty or damaged. Please get in touch with us once the product is delivered and we will try assist you with the issue - [email protected]
My order has arrived damaged HELP
For damaged products like - brew kits, mugs, cups and merchandise, please get in touch with us on [email protected] within 14 days of receiving the product. If the packaging of your coffee was damaged or faulty please get in touch immediately once it arrives so our Customer Service can assist you further - [email protected]
My order hasn’t arrived yet
Our dispatch time is within 48 hours and the delivery time is within 2-3 days, subject to change during public holidays. If within 5 days you still haven't received your order get in touch with us [email protected] and we will assist you further!
