18/06/2024
βοΈIMPORTANT UPDATE!
Dear customers,
We hope you are doing well. We want to inform you about an issue we are currently experiencing with our webshop.
Unfortunately, we are facing problems with our back-end, making the store temporarily inaccessible for you but also for us... We understand this is very frustrating, and some of you have opened PayPal disputes because it seems like the store is no longer active. This is absolutely not our intention, and we are working hard to resolve the issue. We currently can't also enter the backend for more information or customers tracking codes / information.
We have contacted our back-end provider and are doing our best to get the store back online as soon as possible. We ask for your patience and understanding during this situation.
If you have any questions or concerns, you can send us a email us at [email protected]. We will do our best to respond as quickly as possible.
Once again, our sincere apologies for the inconvenience, and thank you for your understanding and support.
Best regards,
Team Ella London