Freefield Post Office

07/10/2025

With the limited 4G signal our Post Office is open.
HOWEVER, at certain times of the day the 4G network is busier and therefore transactions will take longer or may not be available.

We are seeing issues around 10.30-11.00, 12.30-1.30, and then at 5.00.

During these times transactions may be slower or completely unavailable.

We apologise for the inconvenience to our customers and ask for patience while we all wait for the islands Broadband connections to be restored.

06/10/2025

Today we are open and operating, our systems are slow, but we are (for now) able to perform transactions.

04/10/2025

Service Update – Freefield Post Office

Due to ongoing broadband issues affecting Shetland once again, the Freefield Post Office is currently offline.
We do have a backup 4G system in place, however the signal strength in Lerwick is unfortunately too weak at the moment to process transactions. We’ll continue to monitor the situation closely and will provide updates as soon as there’s progress.

In the meantime, as the 4G network is stronger in Scalloway and Sandwick, those Post Offices may still be open and able to serve customers.
Thank you for your understanding and patience

25/09/2025

Some fantastic new products arriving in the Shop this week 😁

28/08/2025

We are now able to accept all postage to the USA. However, please note the following changes to duty fees:

Parcels containing gifts with a combined value of $100 or more and all items being sold will incur a duty fee, which must be paid by the sender at the time of posting.

These duty charges vary depending on the contents and country of origin. For this reason, we require full and accurate details of each item in your parcel, including value and country of origin.
Important: Failure to provide accurate information may result in your parcel being returned or destroyed by U.S. customs.

This will add significant extra cost to sending parcels, but these changes are beyond our control and are a result of new U.S. import regulations.

Thank you for your understanding.

26/08/2025

Due to custom changes all Royal Mail and Parcel Force services to the USA have temporarily been suspended.
Until further notice we will therefore be unable to accept and process any items being sent to the USA.
EDIT- we have now been informed that cards & letters can be accepted.

We apologise for any inconvenience and will hopefully have processes in place to resume acceptance of these items soon.

06/08/2025

The internet is back (for now) 😁
So we should be open tomorrow as normal from 9am

03/02/2025

31/12/2024

Due to adverse weather and staffing the Toll Clock Shopping Centre including Clocktower and the Freefield Post Office will be closing early today at 2pm.

We will reopen as usual on Friday at 9am

We wish you all a very happy new year

23/12/2024

We will be closed from 4pm on Tuesday 24th December
We reopen 9am on Friday

17/12/2024

Come into the new Hobbyshop which opened up next to the Post Office and Card Shop! They have an amazing range of arts and craft products plus some brilliant different gift ideas.

17/10/2024

If you’re heading off on your holiday we have over foreign currencies available here, or to order.

You can either visit us in branch or order online and collect from us! 💷🌞