11/02/2021
News Update 11th February 2021.
The Icon team continue remain well and are continuing with production andafter sales service. To facilitate greater social distancing we have reduced staffing by 1/3 temporarily.
The on-going national Covid 19 restrictions mean that demonstrations in our listening room are not currently possible. However personal deliveries and collections are possible observing social distancing from outside ourpremises, subject to Covid 19 rules.
UPS, DHL, and Royal Mail appear to be working normally so sales, repairs and spares can be transported without any difficulty. But it should be mentioned that couriers and postal services outside the UK can be subject to severe delay in some cases.
Home demonstrations by courier are possible (subject to conditions), except for heavier units, more information on request.
We continue to be busy with UK and export orders, new orders being approximately 2-3 weeks, most repairs 1-2 weeks.
I am delighted to report we have received from Russia a shipment of the amazing new Tung Sol KT170 output valve which promises to set new standards in valve audio, compatible with Stereo 60, Stereo 30, MB90, MB30.
Our telephone lines are open for sales, service and advice/telephone help.
Or email [email protected] . Throughout these difficult times we aim to continue to offer the best possible service to customers and dealers both old and new. We look forward to serving you soon.
Please stay safe and enjoy your Hi Fi.
David Shaw CEO.