10/08/2026
Just a little rant and I don't normally do this but I have to clear up something
A customer has come in today complaining his bouquet of 12 carnation @£1.75 each =£21 and greenery £3 and wrappings extra and time to make up etc wasn't worth the £24.50 he paid and then he complained I charged him delivery on a Saturday at a requested time he wanted and we were there dead on the time which I don't normally do.
I have to pay a driver to deliver, price of fuel etc but he expected me to give him free delivery and free greenery.
I'm sorry my delivery driver doesn't work for nothing and I have to pay for my fuel and my wholesaler dictates the price of the flower which then I have to charge.
His parting words "well I will never use you again"
Rant over I'm sorry you feel that way maybe next time shop elsewhere and see what you get for your money.