We have servers in multiple data centres in multiple countries. At the time of writing this we currently operate out of 7 data centres across 4 countries. We do this because although we trust the servers, network and data centres enough to use them there is no such thing as 100% reliability and security. Any data will be backed up hourly to a 3rd dedicated backup server in another data centre. Ove
r the last 15 years+ of providing hosting services we have seen or experienced first hand many disasters and failures. So when we last upgraded our services we planned for worst case scenarios. Included in these scenarios were incidents such as a fire taking out a whole rack, Extended power failure, A terrorist attack taking out a complete data centre, a key supplier ceasing trading or a network provider being hit by a sustained DDos attack. The only realistic option was to duplicate our services across multiple geo diverse data centres using different suppliers for network, power and other essential infrastructure. When you host with us you automatically gain access to that diverse infrastructure. We value our own business data extremely highly and we back it up hourly. We feel that your data should be valued just as highly as we do our own and we therefore don’t think that daily backups are sufficient. So in addition to your data being replicated live to another server we take hourly rolling backups of your data to a 3rd location. We backup your site data, email store, databases and configuration on an hourly basis. This is to ensure that should the worst happen and the unlikely event that our resilience measures fail we can restore your service quickly and with as little disruption as possible.
