Wave We are a market-leading and award-winning utility retailer, proudly supporting over 300,000 businesses across the UK with their water and wastewater needs.

Water Retailer of the Year 2025 ๐ŸŒŠ

Our expert customer experience team are here to answer your questions, from 9am to 5pm, Monday to Friday. For a speedy a...
05/06/2026

Our expert customer experience team are here to answer your questions, from 9am to 5pm, Monday to Friday. For a speedy and smooth experience, give our Live Chat a try! ๐Ÿ‘‰ https://zurl.co/8aUSC

The team had a brilliant day at the West Mercia Energy Conference ๐ŸŒŠ๐Ÿ’ง having conversations about water efficiency, innova...
05/06/2026

The team had a brilliant day at the West Mercia Energy Conference ๐ŸŒŠ๐Ÿ’ง having conversations about water efficiency, innovation and sustainability. Plus, it's always lovely to catch-up with one of our valued customers, Birmingham City Council !

This time last week we were having a blast at HEFMA's Leadership Forum! It was great to spend a couple of days networkin...
04/06/2026

This time last week we were having a blast at HEFMA's Leadership Forum! It was great to spend a couple of days networking, catching up with our existing customers and of course, presenting the Sustainability Award. The lovely sunny weather in Leeds was a mood-booster too! ๐Ÿ™Œโ˜€๏ธ

When you sign up for My Account, you'll have everything you need to manage your business water in one place. Plus, you c...
03/06/2026

When you sign up for My Account, you'll have everything you need to manage your business water in one place. Plus, you can go paperless - meaning no more paper bills, helping you to stay organised and become more sustainable ๐ŸŒฑ Sign up here: https://zurl.co/SWQbN

02/06/2026

Do you know how to submit regular water meter reads so you can keep your bills accurate and spot any issues quickly? Read below for a simple guide on submitting reads: https://zurl.co/tUYML

01/06/2026

Shoutout to all you superheroes this !

We're incredibly proud of the thriving workplace and culture we've built, and that includes looking after our people. See below for what they say about our Family Friendly policies and benefits ๐Ÿ‘‡

Want to work for us? We're hiring! Find out more here: https://zurl.co/A1GoF

For any customers based in the South East Water region who are experiencing supply interruptions, please check their web...
29/05/2026

For any customers based in the South East Water region who are experiencing supply interruptions, please check their website for updates:

๐Ÿ’ง We know many customers continue to experience supply interruptions, and weโ€™re sorry for the impact this is having.

As our teams continue working around the clock to restore and stabilise supplies across the network, bottled water stations will remain open until 10pm today for customers who need them.

๐Ÿ“ Challock Village Hall, Blind Lane, Challock, Ashford, TN25 4AU
๐Ÿ“ Kingsnorth Church of England Primary School, Church Hill, Kingsnorth, TN23 3EF
๐Ÿ“ Sainsburyโ€™s Altira Business Park, 6 The Boulevard, Herne Bay, CT6 6GZ
๐Ÿ“ Sainsburyโ€™s Reeves Way, Chestfield, Whitstable, CT5 3QS
๐Ÿ“ Kavanagh Cinema, William Street, Herne Bay, CT6 5NX

Thank you for your continued patience and support while we work to restore supplies as quickly as possible.

For the latest updates, please visit: https://orlo.uk/Lck6K

[Image description: South East Water colleagues wearing orange high-visibility vests and carrying packs of bottled water at a bottled water station, with a South East Water vehicle in the background.]

It's National Walking Month, and what better time to celebrate that weโ€™ve been stepping things up with our Virtual City ...
29/05/2026

It's National Walking Month, and what better time to celebrate that weโ€™ve been stepping things up with our Virtual City Break Walk! This activity encourages everyone to move more, break up the desk day and stay active ๐Ÿ’ช

From London to 12 iconic European cities, 64 of our colleagues came together to achieve an incredible 107,725,855 steps. Thatโ€™s over 72,000 km walked and run! ๐Ÿ‘ Well done everyone!

29/05/2026

The school holidays are coming up fast - have you prepared for closure?

Make sure you donโ€™t overlook key checks before locking up for summer. A little prep now can save a lot of hassle later, including avoiding an unexpectedly high bill if there's been a leak or a tap left running!

You might also qualify for our Big Blue Eco Booster Project ๐Ÿ’ง we're helping schools save water (and money) with FREE water saving visits. Our video below shows what we've achieved so far.

Find out more about Big Blue here ๐Ÿ‘‡ it's the perfect time to get involved!
https://zurl.co/ptZsK

It's Digital Friday!Our phone lines are closed but you can still chat to us on Live Chat, our socials or emails. Why not...
29/05/2026

It's Digital Friday!

Our phone lines are closed but you can still chat to us on Live Chat, our socials or emails. Why not give it a try? It's great for if you're on the go, or if you're just not feeling very peopley!

Chat to us here: https://zurl.co/h14xM

Address

Wave, Salvus House, Aykley Heads
Durham
DH15TS

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+443332079283

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