Delivery options available:
Standard – 3-5 Working days - £3.99
1st Class Recorded – 1-2 Working days - £4.95
Same Day Delivery (If ordered before 4pm, Limited Availability and only in Carlisle area) - FREE
Standard and 1st Class are sent via Royal Mail. All prices are stated in Pounds Sterling and are including VAT at the current rates and are correct at the time of advertising. Prices of produ
cts displayed on this page do not include delivery. Once we have received your order your item will be shipped. Our Returns Policy:
You can return any unwanted item to us for a refund up to 14 days after purchase, provided it is in its original, unused condition and you the consumer have taken reasonable care of the goods whilst in your possession. We understand that you may wish to examine the goods as you would when purchasing from a shop but we do request that hygiene seals are not removed from garments and shoes are only tried indoors. If you wish to return your item we advise you do so via recorded delivery. This will ensure that your order reaches us safely and if it does get lost it can be traced and we can process your refund/exchange. However if you do choose to use a standard service where your order cannot be tracked we cannot be held responsible for your lost order therefore we will be unable to process your claim. All Postage costs are non-refundable, we do not offer pre-paid returns. Ivy keep all personal information completely confidential.
