19/06/2025
Hi,
We will have limited support on Thursday June 19th, 2025 for the Juneteenth US Holiday.
Some submissions and inquiries may take longer than usual to resolve due to limited resources.
Please note, some items requiring additional review, such as Hermès Premium and flagged items, will not be resolved during holidays.
Inquiries regarding your account and billing, including Letters of Evidence, will also be resolved on the following business day.
Thank you, and have a great week.
Best,
Entrupy Customer Experience Team