By purchasing from us means that you agreed to these terms and conditions (Please read properly before proceed with payment):
Processing and packing time after payment as well as dropping off at the courier office: 3 to 5 working days. After that, to key in the tracking details in each Paypal payment for better traceability. Please note that tracking details might take 24 to 48-hours to be fully
visible in the courier's website upon checking. For example, to USA usually takes 2 to 3 weeks under normal situation. May have unexpected delay due to bad weather and other reasons which are out of seller's control. Items will be shipped from China directly, delay in shipping is out of seller’s control and the purchase order will not be refunded or cancelled. The item could have slight imperfections or other issues due to Starbucks mass production which is out of seller’s control, then the item can’t be refunded or exchanged. Any manufacturing flaw or manufacturing defect will not be responsible by seller. It may due to the design of original Starbucks or quality control effectiveness from Starbucks. Package that is missing or stolen after it was delivered (according to the tracking) will not be seller’s responsibility at all. No refund and cancellation upon payment because we started processing your order accordingly. Therefore, please think properly before making any payment. Buyers are responsible for all return and exchange shipping cost unless agreed otherwise by seller. Buyers will be responsible for destination customs and tax charges. We do not ship to PO/APO addresses. We only ship to mainland in USA. Any complaints about damaged items etc... must be made within 48 hours after the package is delivered (according to the tracking). If there is any compensation or replacement, both seller and buyer must wait for the official notification from courier company before taking any further action. Any lost of item or parcel during transit will be reported to courier company and no further action to be taken till receiving the confirmation from courier company. For example, if parcel was lost during transit in USA, confirmation from USPS must be obtained before any further action from seller and buyer. Items that are returned must be received by seller in the same condition as when it was received by buyer and buyer must pay all return shipping costs. pre-booking & in the queue which are then out of stocks or no longer available would be fully refunded to buyer. Cups & Mugs - For missing parcel or broken upon receipt or other reason which replacement is required, buyer must pay at least USD20 to cover the re-shipping fees. Bags, heavy ceramics and other larger items - For missing parcel or broken upon receipt or other reason which replacement is required, buyer must pay at least USD30 to cover the re-shipping fees. All items sold would be no refund, unless agreed by seller. No reservation for any item. Buyer to pay within 30 mins after seller sent out the Paypal invoice.