My name is Jena and I am the master mind and creator behind Busy Crochet Momma. I'm a stay at home mom of 2 beautiful children and based out of Red Deer, A.B. All items are 100% individually hand crafted with love by myself and inspired by my Son and Daughter. I had originally started my business, with hopes of focusing on custom request orders, but latley I have decided it is time for me to truly
express myself and business by creating items I feel are perfect to show off to the world. Custom slots will be taken on first come first served bases, with 10 slots per month. To guarantee one of these slots, send me a message today and I will let you know how many slots I have avaliable. Payment will need to be paid in full upon order being placed to guarantee your slot. If payment has not been made, slot may be given to another customer without warning. If you see something you would like to order, please either message or email me at [email protected] with the item you are wanting, size (age of the person) and colour. I have a variety of payment methods available, Email Transfers, Paypal, Cash or Credit Card using my Square Reader (transaction fee will be added to order total)
I will hold onto an item for 1 month after it has been completed, if you have yet to come claim your items I will re-list them for sale. If your items have been purchased by another buyer, I will then refund you only 25% of your total. Orders generally take 2-3 weeks if you are in my local area and 4-6 weeks if you are outside my local area, but please note shipping time may change depending on time of year. If you are unsatisfied with your item or if the item does not fit accordingly, I offer two options;
1) I will refund you 25% of your paid total, once the item has been purchased from another buyer you will receive the rest of your total
This acception only applies if you do not approve my upload picture before shipping item out. If you have already approved the upload picture, then this rule will not apply.
2) I can remake the item to the proper sizing you have provided me with. Once original item has been sent back to me (shipper pays shippin of first item) I will then mail out the new item once item has arrived to me in same condition it was originally mailed to you. My pick up time for all order is as follows;
Monday, Wednesday & Friday
1:00 p.m. - 4:30 p.m. If pick up needs to be made sooner or later then times above, I must be notified of this the night before. I do not leave any orders waiting to be picked up on my step at any given time. I'm sorry but I believe dealing with all my clients face to face is how a true business is to perform. Not to mention I do not trust your treasures out in the open for any wandering arms to find!! After all those items were crafted with love for you or your loved ones!!
