Safreen

We provide non alcoholic perfumes both our own innovations and known companies. Non alcoholic perfumes we provide is mostly imported from USA and Europe. Refunds or Exchanges

Overview
Our refund and returns policy lasts 5 Working days within Dhaka. If 5 working days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unuse

d and in the same condition that you received it. It must also be in the original packaging. Several types of Perfumes are exempt from being returned. Such as Essential oils, Custom made as your order cannot be returned. We also do not accept products that are used equal or more than 1 ml or broken or not same product purchased from Safreen. Additional non-returnable items:

Broken or damaged
Used 1 ml equal or more
Not brought from us products or changed products entirely
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back without our acknowledgement and agreed terms. Refunds
Once your return is received and inspected, we will send you an sms / email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your account or original method of payment, within a certain amount of days. Sale items

Only regular priced items may be refunded. Sale items cannot be refunded. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]. Shipping returns
To return your product, you should contact us for the method of return. We will contact the courier company for return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Need help? Contact us at [email protected] for questions related to refunds and returns.