Pittsworth Post Office

10/01/2026

If you’re a passionate Customer Service & Administration professional seeking a unique & diverse role in a fast-paced environment, this is an opportunity for you!

You’ll be part of a small team aiming to deliver exceptional customer experiences within the parameters of Australia Post’s policies and procedures at the Pittsworth Post Office licensed outlet.

We have 2 opportunities at different stages of the career journey available:
* A part-time fixed-term contract opportunity with the view to progress to permanent for the right candidate/s with existing suitable experience in Customer Service and Administration
* A permanent part-time Traineeship for a mature applicant seeking a career change or progression (Retail or Business qualification)

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗳𝗼𝗿 𝗙𝗶𝘅𝗲𝗱-𝗧𝗲𝗿𝗺 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆:
* Certificate IV in Retail Management, Banking Services, or similar (willingness to obtain will be considered)
* Financial services, professional services or corporate experience (or similar)
* Minimum 3-5 years of customer support, office administration or retail experience is essential (or similar)
* Able to operate POS systems and comfortable working with tech/IT (both hardware and software)
* Ability to learn a range of processes, policies, procedures, products and services quickly and accurately
* Cash handling experience
* A confident, friendly and positive disposition, with the ability to be firm and fair
* Thrives guiding positive customer journeys while managing queues and operating in a fast-paced environment
* Motivated to uphold the goals and values of the Pittsworth LPO and Australia Post
* Prior experience working within a small business or family business environment (desirable)
* Visual merchandising and sales experience (desirable)
* Must have unrestricted working rights in Australia
* Ability to satisfactorily complete pre-employment screening and a police check

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗳𝗼𝗿 𝗧𝗿𝗮𝗶𝗻𝗲𝗲𝘀𝗵𝗶𝗽 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆:
* Minimum 6 months Retail, Administration and/or Customer Service experience required (or similar)
* Strong numeracy, literacy and communication skills are essential
* Experience with the Microsoft Office suite, confidence learning new computer skills, and comfortable working with IT/tech equipment is required
* Motivation to learn and passion for the role is required - we are seeking career-driven individuals who would like to grow with our business and who align with both our & Australia Post’s goals and values
* Ability to quickly learn new skills
* Friendly and professional disposition
* Must have unrestricted working rights in Australia
* Ability to pass a criminal background check

To find out more, please email [email protected] with your name, contact number and state which role you’re intending to apply for. You’ll receive a response with further information, including details about how to apply, within 24 hours.

Closing date for applications is 23 January (selection screening may commence earlier for potentially suitable candidates) - so don’t delay!

22/10/2025

We now have details about Australia Post Christmas cut-off dates for Air Mail and domestic services:

https://auspost.com.au/sending/christmas-sending-dates

Please lodge as early as possible and please don’t leave it to the last minute expecting a miracle ⏰

Australia Post is pretty impressive with parcel delivery, but probably not as impressive as Santa Claus! 🎅🏻

Learn what our Christmas cut off-dates are, plus postage prices to send Christmas cards within Australia and overseas.

08/10/2025

The good news is: Parcels are on their way to the USA and their Territories again with postal services resuming after the recent Australia Post temporary suspension 📦 🇺🇸

The not-so-good news is: there’s a process involved and tariffs to consider. Please come prepared to attempt to minimise a lengthy processing time + please bear with us as we navigate these changes. Please also be considerate of our team - we didn’t implement the tariffs, it’s a US Executive Order.

Information for personal customers: https://auspost.com.au/sending/parcels-overseas/international-post-guide/results/united-states -tariff

Information for business customers: https://auspost.com.au/disruptions-and-updates/international-service-updates/us-tariffs

NB - it’s important that you provide and disclose accurate information regarding the contents of your mail items otherwise items will be delayed or rejected and returned.

Need further support to post to the USA? Please feel free to see us at the Pittsworth Post Office, consult the website information above, or call the AusPost Help Desk on 13POST (137678)

📸 Meta AI image of a parcel with USA flag imagery sitting on a desktosned

13/09/2025

Australia Post plans to resume postal sending to the US and its overseas territories on or before Thursday 25 September 2025 for BUSINESS Customers ✈️ 🇺🇸

𝐌𝐏𝐁 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 - the post office can only accept 𝐋𝐎𝐃𝐆𝐄𝐌𝐄𝐍𝐓 parcels at that time - please prepare your labels for shipment on your dashboard before attending the Pittsworth Post Office 🙏

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𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 sending from Australia to the US must ensure all items are accurately declared and include the Country of Origin (COO), Value of Goods and a Harmonised System (HS) tariff code for each item in the parcel.

Australia Post has partnered with Zonos®, an authorised US Customs and Border Protection (CBP) third-party provider for services regarding the collection and remittance of duties to CBP.

Business customers need to set up a Zonos® Verified Account for duties to be calculated, collected and paid to CBP via Zonos®, prior to goods arriving in the US.

Setting up a Zonos® Verified Account is a free process and completing it early will ensure that you are ready to send when delivery services resume.

Shipments that are not linked to a Zonos® Verified Account and are unable to have duties paid to CBP will be returned to sender
[Ref: AusPost website]

Find out more about Business sending to US and Zonos here: https://auspost.com.au/disruptions-and-updates/international-service-updates/us-tariffs
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* 𝗡𝗼𝗻-𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 (𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿𝘀) can still send gifts valued under $100USD - letters and documents of no commercial value > All parts of the Customs Form are Mandatory. [Details for sending items over $100 are yet to be advised and services will not resume for consumer customers as yet.]

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Please be aware that when services resume to the US, any relevant tariff charges will need to be paid before an article is accepted for sending. Requests to operate outside Australia Post policies and procedures will be refused and refusal may offend. Please be mindful that we need to work within these guidelines and be respectful if they are outside of your wants and expectations. We have a Zero Tolerance policy to aggressive or abusive behaviour.

Need more info, procedural support or clarification instead of coming in store (or if you have been in store and still have questions or concerns) - please contact 13 POST (13 7678) or auspost.com.au/help-and-support

📸 Meta AI image of a red gift-wrapped parcel tied with a blue ribbon flying in a blue sky with fluffy white cloud

09/09/2025

Needing to exchange money? Yes, you can change your coins and banknotes with us (Subject to availability and Postal Manager discretion)

Please be mindful there are 𝗳𝗲𝗲𝘀 and 𝙥𝙧𝙚𝙥𝙖𝙧𝙖𝙩𝙞𝙤𝙣 𝙨𝙩𝙚𝙥𝙨 for you to do!

Australia Post has an exchange fee in place for this service (excluding NAB customers), and has requirements for coin presentation (see below + the AusPost website)

𝙒𝙝𝙮 𝙞𝙨 𝙩𝙝𝙚𝙧𝙚 𝙖 𝙛𝙚𝙚?
Cash exchanges are a time-consuming transaction (both accepting and dispensing coins), which our Post Offices are not compensated for. Additionally, there is a cost for ordering and delivering cash which enables this service to be offered. For these reasons, a transaction fee has been introduced to support the service.
(Ref: Auspost Website)

𝙃𝙤𝙬 𝙨𝙝𝙤𝙪𝙡𝙙 𝙘𝙤𝙞𝙣𝙨 𝙗𝙚 𝙥𝙧𝙚𝙨𝙚𝙣𝙩𝙚𝙙?
Please sort and bag your coins into denominations before taking them to the counter. We don’t accept coins provided in zip lock bags or freezer bags, but the Post Office can supply coin bags if you don’t have any.
(Ref: Auspost Website)

Customers will be asked to prepare coins correctly if they haven’t already done so.

NB: If you’re a business/organisation/or a consumer needing a mixed/large change order, the Pittsworth Post Office has a change ordering process in place to help us attempt to best meet the needs of the local community. Please leave your email address with our counter staff to find out more if you aren’t participating in this process already 😁

Find out more here: https://auspost.com.au/money-insurance/banking-and-paying-bills/change-your-cash

📸 Meta AI image of coins and banknotes on a table

01/09/2025

🎁 Let’s start thinking about Christmas!! (Yes, it’s that time again!). Deliver the magic of Christmas to friends and family by sending your gifts as early as possible 🎄

In this post we look at:
🌎 Custom Form Online Lodgements
🚢 Sea Mail Christmas Cut-Offs
👎 Checking guidelines about what you can/can’t send overseas
🇺🇸 Temporary Suspension of some services to USA & Puerto Rico

🎅🏻 🎄 👼 🛷 🤶 🎁 🎅🏻 🎄 👼 🛷 🤶 🎁

• Save time in-store at the Pittsworth Post Office by pre-lodging your customs form online at: auspost.com.au/sending/parcels-overseas/customs

Countries are increasingly pedantic about Customs Forms - mail items missing any of the required information will be returned to sender.

• Sea Mail is Australia Post’s most affordable delivery option - but just like the differences when you holiday by cruiseship or plane - mail takes the longest to get where it needs to when it’s travelling by boat 🚢

If you choose Sea Mail to send your overseas items, our cut-off times for Christmas have either passed or are imminent - check out the lodgement dates for each country on the Australia Post website: https://auspost.com.au/disruptions-and-updates/international-service-updates/international-economy-cut-off-dates-for-christmas-delivery

NB - these dates are based on metro Sydney lodgements and you’ll need to allow more time because we are inland & rural QLD.

If you’ve missed these dates, you will need to think about utilising Air or Express options instead.

• Some items do need to travel by sea - and for any items it’s always good to check the rules and guidelines for sending to a particular country by visiting the International Post Guide at auspost.com.au/sending/parcels-overseas/international-post-guide.

• 🇺🇸 Please also check the AusPost temporary suspension of some postal services to the US and Puerto Rico. We are only currently accepting letters, documents of no commercial value, and gifts valued under USD$100 | all items outside of this will be refused auspost.com.au/disruptions-and-updates/international-service-updatesinom

If you’re using Sea Mail for your Christmas parcels, send them before the cut-off dates to give them the best chance of arriving on time.

30/08/2025

Make Dad’s Day special by challenging him to a game of Star Wars Trivia!

We also have a colour-changing Star Wars Mug for Dad’s fave hot beverage, or an R2D2 Travel Mug for Dads on the go.

Drop in-store this week because Father’s Day is next Sunday 7 September 👨

26/08/2025

Make Dad’s Day on Father’s Day at Pittsworth Post Office - our Australia Post range covers various interests for the special man in your life.

This last week we’ve seen lots of our books fly out the door 📚

We’ve also got Superman and Batman products for your superhero, or Star Wars for Dads honing the Force.

Bluey stuff is also available for that fun-loving Dad who’s chilled like Bandit.

The Australian Geographic range are also a hit with camping, adventure and scientific stuff for Dads who love the outdoors.

There’s also tech and cooking appliances for Dads that like to stay indoors!

Why shop online when you can shop in-store? See the products for real-life and take them home straight away.

Browse Australia Post’s online catalogue. New shop catalogue includes great offers on a range of gifts, packaging, stationery and more. Shop online or in store.

22/08/2025

Make Dad's Day Super with Superman

15/08/2025

Australia Post has some excellent services to ensure your mail is exactly where you want it to be. 📬

If you’re moving home or even temporarily staying somewhere else (eg an extended holiday, housesitting etc), your mail can follow you with our ‘Mail Redirection’ service. 🏡

Alternatively, you might want to stop your mail from piling up in your letterbox while you’ve gone overseas for a few months - that’s where a ‘Mail Hold’ can be helpful. We can completely stop your mail delivery and keep all of your mail safe until you’re back! 🏝️

You can lodge applications for either of these online, or drop in and see us at the Pittsworth Post Office, and then your mail delivery person will take care of the rest! Don’t forget to bring your photo ID for Lodgments (and concession card if you have one!*), or to enquire on existing applications 🪪

https://auspost.com.au/receiving/mail-redirection-mail-hold

*NB - for concession rates, all people listed for the service need a valid concession card.

🔑 PO Box Holders receive a free redirection for 6 months! Setting up a PO Box can be a great option for people who are away a lot. Just remember though that Auspost does deliver mail as it’s addressed, so an active redirection needs to be in place if AusPost generally delivers mail to your home address.

Use our mail redirection and mail hold services to manage your letters and parcels when you change address or go away; and extend, alter or change your service anytime.

05/08/2025

Have you bought any of the following prepaid Mastercard products at Australia Post since 1 July 2025 AND loaded $100+ onto it?

🎁 Australia Post Gift Card by Mastercard
💳 Australia Post Everyday Mastercard
✈️ Australia Post Travel Platinum Mastercard

Yes? Well, there’s a promotion currently running where you can enter to win a priceless trip to NYC, Paris or Tokyo!!

For more info and to complete your entry - follow the link below!

Come and see us at the Pittsworth Post Office if you’d like to buy any of these cards (+ bring current valid photo ID!)

NSW Authority No. TP/ 03815. ACT Permit No. TP25/ 01266. SA Permit No. T25/ 937.

NB - Please see the Australia Post link below to find out more about these products

Stay in control of your spending and shop online securely with our prepaid cards, including the Australia Post Everyday Mastercard and Gift Card by Mastercard.