03/06/2026
Mansfield Power Ag Achieves Kubota Dealer Excellence Award and Five Star Service Certification
Mansfield Power Ag is proud to announce two significant milestones in our partnership with Kubota. Just 18 months after becoming a Kubota dealership, we have been awarded a Kubota Dealer Excellence Award and have also achieved the prestigious status of a Kubota Five Star Service Centre Dealer.
The Kubota Dealer Excellence Program is designed to support dealers in delivering high-quality products and services across the Agriculture, Construction, and Power Equipment sectors. The program provides a structured framework that promotes efficiency, reliability, sustainable growth, and excellence in every aspect of dealership operations.
The award recognises performance in key areas including:
• Excellence in branding and marketing
• Growth in distribution, sales, and market share
• Continuous improvement in customer service
• Consistent stock availability for customers
• Efficient business operations
• Financial and operational risk management
To receive this recognition after only 18 months as a Kubota dealer is a remarkable achievement and reflects the dedication, professionalism, and commitment of the entire Mansfield Power Ag team.
Adding to this accomplishment, Mansfield Power Ag has also been honoured with Kubota Five Star Service Centre Certification, one of the highest service accreditations available within the Kubota dealer network.
When customers purchase a Kubota product, they expect five things: Quality, Durability, Performance, Reliability, and Serviceability. Kubota's Five Star Service Certification Program was developed to ensure customers receive service support that matches the quality of the products themselves.
Kubota Five Star Service Centre Dealers undergo a comprehensive assessment by Kubota's national service department every two years. To achieve certification, dealers must maintain more than 150 standards across five key areas:
Facility
Ensuring the dealership has the required facilities and workshop capabilities to service Kubota products to the highest standard.
Tools
Maintaining the specialised tools required to diagnose, repair, and service Kubota equipment.
Staff
Employing qualified service personnel, including dedicated service management, to support customers and their machinery.
Operations
Demonstrating industry-leading operational processes, including machine pre-delivery, installation procedures, customer satisfaction standards, and timely completion of factory campaigns and recalls.
Training
Committing to ongoing technician development through annual training programs conducted by Kubota's National Training Institute in Melbourne.
These achievements demonstrate Mansfield Power Ag's commitment to providing exceptional customer service, investing in our people, and delivering industry-leading support to our customers long after the sale is complete.
We would like to thank our dedicated staff, loyal customers, and Kubota Australia for their ongoing support and confidence in our business. These recognitions belong to everyone who has contributed to our growth and success.
As we continue to expand and strengthen our partnership with Kubota, we remain committed to providing the highest level of sales, service, and support to customers throughout our region.
