Neutral Service Bikeshop

Neutral Service Bikeshop We service cyclists, all cyclists. But we’re not your typical bikeshop. Inspired by Mavic Neutra

Here at Neutral Service, we’ve always prioritised our client’s requirements for their specific needs. As a result, our p...
22/04/2026

Here at Neutral Service, we’ve always prioritised our client’s requirements for their specific needs. As a result, our partners have recognised the level of service we provide.

We proudly announce, Neutral Service is now a Shimano Service Centre. This means more product information, better access to training and development of our team and most importantly, a greater ability to service our customers.

Thank you to the team here for supporting us support you!

NSB
Fit First. Bike Second

At Neutral Service Bikeshop, we service all hydraulic brake systems, including Shimano, SRAM, and Campagnolo. Our worksh...
15/03/2026

At Neutral Service Bikeshop, we service all hydraulic brake systems, including Shimano, SRAM, and Campagnolo. Our workshop team is highly experienced in accurately diagnosing braking issues and performing the necessary service for each specific system.

We also prioritize educating our customers by explaining why an issue occurred and providing advice on how to prevent it from happening again.

Never.Status.Quo At Neutral Service, we deliver on a simple but key fundamental.Fit First. Bike Second.To that effect, w...
02/03/2026

Never.Status.Quo

At Neutral Service, we deliver on a simple but key fundamental.
Fit First. Bike Second.

To that effect, we work with brands which enable us to deliver this service. It is not a question of just how much but of the value proposition Factor bikes give our customers.

Being able to derive a custom spec from the frame-set up, being able to choose geometry of components to suit an individual’s fit with product choices of their liking is the extension of this relationship.

We chose Factor as a product partner. This example pictured demonstrates the specific requests of the individual client.

SPEC:
Factor Ostro Gravel 49cm
25mm offset post
120 x 360mm
Shimano Ultegra/GRX 1x
Zipp FC 303/404 (with DT240 EXP hub)
Vittoria T60 pro 45mm tires - (so much fun on loose gravel!)
Rotor Aldhu 155mm crankset
52t x 11/36t drivetrain
Ciclovation Carbon bottle cages

Identifying part wear during your service. During every service, we meticulously assess the wear of individual component...
01/03/2026

Identifying part wear during your service.

During every service, we meticulously assess the wear of individual components. There are many visual cues to which make up your service in totality, here are just a few examples of the week past.

Do you need your bike assessed?

Servicing your bottom bracket is one of those things that often gets overlooked — but it’s absolutely critical to how th...
22/02/2026

Servicing your bottom bracket is one of those things that often gets overlooked — but it’s absolutely critical to how the bike feels and performs.
Here’s why it matters:

1. Smooth Pedalling & Efficiency
Your bottom bracket houses the bearings that allow the cranks to spin. When they’re clean, greased and properly adjusted, pedalling feels smooth and efficient.

2. Prevents Costly Damage
If neglected:
Bearings wear prematurely and
the frame’s bottom bracket shell can be damaged
On high-end frames (carbon in particular), that’s an expensive mistake.

3. Eliminates Creaks & Noise
Many annoying creaks that riders blame on:
Pedals, Saddles, Seatposts
Actually come from the bottom bracket.
Servicing or re-greasing often solves mystery noises instantly.

4. Protects Against Water & Corrosion

Living in Melbourne, you know how unpredictable the weather is — wet roads, winter grime, and bike washes all introduce moisture.

Without proper grease:
Bearings corrode, cups seize, press-fit systems can start clicking
Regular servicing keeps everything sealed and protected.

5. Safety & Reliability

A worn bottom bracket can develop:
Side-to-side crank play, sudden bearing collapse
It’s rare — but when it happens, it’s not pleasant mid-ride.

When Should You Service It?

General guide:
• 🚴 Road bike (fair weather): Every 6-12 months
• 🌧️ Wet conditions / winter commuting: Every 6–12 months
• Gravel: More frequently depending on conditions

Understanding that dropping off your bike for service can be difficult during business hours, we are extending our by an...
16/02/2026

Understanding that dropping off your bike for service can be difficult during business hours, we are extending our by an hour, Monday to Thursday to enable after work drop off.

Furthermore in March we will open from 10am - 3pm every Saturday.

As normal, we are by appointment only and booking are essential. Please visit us at https://neutralservicebikeshop.com.au for all your bike related inquiries!

Coffee Fridays are back on this week post TdU.See you bright and early!Proudly brought to you by
29/01/2026

Coffee Fridays are back on this week post TdU.
See you bright and early!

Proudly brought to you by

A big thank you to all clients, partners and friends here at Neutral Service. After a tremendous year, we are taking a b...
20/12/2025

A big thank you to all clients, partners and friends here at Neutral Service. After a tremendous year, we are taking a break to recharge and reinvigorate the service which we provide.

Join us back in the new year from the 12th of Jan.
Have a safe and Merry Christmas all!

25/11/2025

A word from the man himself…

Looking forward to a hassle free summer on the bike?
Bring yours in for Leigh to service before xmas.

At this stage we are looking to of closing from the 19th of Dec so only four weeks to do so!

This October we are teaming up with  to celebrate Local Loops, an initiative that champions the joy of riding your own b...
24/09/2025

This October we are teaming up with to celebrate Local Loops, an initiative that champions the joy of riding your own backyard - together.

Stay tuned for more info in the coming week for times dates and locations.

Address

231 Union Road
Ascot Vale, VIC
3012

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