To our Valued customers a warm welcome...
First and foremost we are wholesalers, which means that we supply the retailers directly, we are 40%-50% below the store prices and the quality of diamonds that we use in all our jewelry are of the highest quality. Come visit our office in the heart of the NYC Diamond District located at 20 West 47th Street Suite 1001 where you will have a shopping exper
ience like no other. We specialize in custom jewelry and our workmanship is spectacular. It all began 90 years ago when the Rubin family went into the diamond cutting business in Antwerp. The passion for crafting rough diamonds into brilliant symbols of love is one that has been passed down to family members through the generations. Having the most competitive diamond prices is a given at Rubin Trading. It is our six star customer service and operating policies that set us apart from our competitors. Our philosophy at Rubin trading is "a well-educated customer is our best customer", and we make sure first and foremost that our clients understand the intricacies of the diamond business, including cut (the most important factor), color and clarity. We educate our customers so well that they can literally walk into any diamond store and will know as much the salesperson serving them. We give our customers peace of mind with our lifetime trade of equal or greater value on any loose diamond, and our lifetime guarantee on all of our magnificent rings and fine jewelry. Our 30 day no questions asked money back guarantee is exactly that, it is no questions asked, if for whatever reason you no longer need your jewelry we will refund you in full with no restocking or workmanship fees. WE ARE A NO PRESSURE SELLING COMPANY, WE HAVE TIME PATIENCE AND UNDERSTANDING OF OUR CUSTOMERS’ NEEDS AND WE LOOK FORWARD TO BEING A PART OF YOUR LOVING JEWELRY PURCHASE. EXCLUSIVE GUARANTEE
WE AT RUBIN TRADING OFFER THE FOLLOWING WONDERFUL SERVICE TERMS AND GUARANTEES TO OUR CLIENTS:
Full no questions asked 30 day money back guarantee on all jewelry and diamonds. *A charge for custom jewelry will be assessed and the customer will be informed beforehand of the costs should they wish to return the goods within the 30 day period for custom made jewelry. We offer free sizing of rings and setting of diamonds with each purchase. We offer a lifetime trade of equal or greater value for the life of any loose diamond or diamond stud earnings. We will replace any missing diamonds or fix any structural damage that was not caused by the fault of the customer* Goods must be brought in yearly for a free service and cleaning in order to keep this guarantee in place. We offer full cleaning and polishing of all jewelry purchased from us on a yearly basis. This is free with no charge to our customers. We do a free insurance appraisal with each purchase.
