02/15/2026
** PUBLIC NOTICE **
This has been one of the hardest times for our company's operation. We have shipped products with one shipper for the last 6 years and slowly it has been issues.
As of February 14, 2026 our Malaysian shipper has dropped us and will not ship to the US because of the strict rules from Customs. In fact US Customs will hold orders at the US port requesting for material data and origin of our bracing materials. Sometimes, US customs is asking data from customers before releasing to FedEx or UPS.
We are scrambling to find a solution as quickly as possible. We have so many orders dating as far back as December 2025.
We sincerely apologize, but this is beyond our control. We are planning to have all products shipped to our California warehouse, process them their and start shipping out.
We will keep the public informed as to what are doing to fill all orders.
If you have concerns please reach out.