09/23/2021
We are looking for a Hair Salon Assistant to support our amazing salon team and help make our client experience an exceptional one. Salon Assistant responsibilities include recommending services, assisting stylists with services, answering phones, greeting clients, promoting our business on social media and assisting the manager to help with day to day activities. To be successful in this role, you should be interested in beauty trends and familiar with hair salon operations.
Responsibilities
* Ensure day-to-day salon operations run smoothly
* Chat with customers, learn their preferences and build good relationships
* Monitor stock of beauty products and order supplies as needed
* Track monthly costs (e.g. payroll, hair care products, equipment)
* Organize trainings for new hairstylists and receptionists
* Prepare daily shifts, based on demand and scheduled appointments
* Offer discounts to loyal customers
* Advertise our services on social media
* Gather feedback from our clients and make sure they have a pleasant experience in our salon
* Recommend seasonal promotions and discount packages to increase our clientele
Skills
* Work experience as a Hair Salon Assistant Manager or similar role in the beauty industry
* Experience in customer service is a plus
* Up-to-date with hair trends (e.g. colors and styles)
* Basic knowledge of Excel
* Record-keeping skills
* Solid organizational skills with the ability to manage shifts and appointments
* Familiarity with social media
* BSc degree in Business Administration
* Additional certification in Cosmetology, Beauty Therapy or relevant field is a plus