03/12/2022
☑𝗔𝗖𝗖𝗢𝗨𝗡𝗧 𝗛𝗘𝗔𝗟𝗧𝗛 𝗔𝗦𝗦𝗨𝗥𝗔𝗡𝗖𝗘 (𝗔𝗛𝗔):
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Amazon announced at its annual Accelerate seller conference this year that they are launching Account Health Assurance (AHA), a new benefit for sellers who consistently achieve a high Account Health Rating (AHR). With Account Health Assurance, Amazon will no longer deactivate your selling account as long as you work with them to resolve any issues.
☑𝐄𝐥𝐢𝐠𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐂𝐫𝐢𝐭𝐞𝐫𝐢𝐚❓
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🔸AHA is available to professional sellers in the USA and Canada who maintain an AHR score of 250 or more for at least 6 months with no more than 10 days below 250.
🔸If you qualify for AHA You will be notified of your enrollment via email, and you can see your enrollment status on your account health page.
🔸You also need to provide an emergency contact number and ensure that your emergency contact number is always accurate and up to date.
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☑𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬 𝐚𝐧𝐝 𝐑𝐞𝐪𝐮𝐢𝐫𝐦𝐞𝐧𝐭𝐬 𝐨𝐟 𝐀𝐇𝐀:
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This feature is available only for Professional Sellers who achieve Account Health Ratings.
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🔸Engage with Amazon's account health team within 72 hours of notification that they need to work with you regarding an issue
🔸Fully resolve issues when working with Account Health Support
🔸Keep your AHR from falling below 250 for more than 10 consecutive days
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☑𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐍𝐨𝐭𝐞:
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Regardless of your AHA eligibility status, Amazon may remove you from the AHA program and deactivate your seller account immediately if they believe you have engaged in fraudulent, deceptive, illegal, or otherwise, harmful activity, in order to protect customers, our selling partners, and Amazon’s store.
ECOM Amazonians by Saud Butt