08/12/2023
Good Morning, Please can you share this safety recall for some popular bikes. At JollyBikes we can help people who have one of these bikes regardless of whether they purchased the bike from us or elsewhere.
The recall relates to the quick-release front wheel axil and was brought about because a part failed the safety test. It is a voluntary recall and the supplier assures us there are no known injuries as a result of this part failure.
We have contacted all of the people who bought one of these bikes from us whom we have contact details for.
Note - with some bike models the 'i' version of the bike is part of the recall but other models are not affected.
The owner of the bike needs to provide the following details:-
- Their name
- Their email address
-Their telephone number
-The bike name and model
- The bike serial number.
We will provide these details to the supplier who will then send out replacement wheel axle.
Thank you.
