08/05/2026
Important Notice Regarding Response Delays
We sincerely apologize for the recent delays in responding to emails and messages.
Due to the busy season, and the large number of inquiries following the holiday period, our team is currently experiencing a much higher volume of messages than usual. As a result, response times are taking longer than expected.
Please note that we reply to messages in the order they are received. Sending multiple messages within the same thread may move the conversation to the top of the inbox and can unintentionally delay our response further.
To help us assist everyone as efficiently as possible, we kindly ask for your patience and understanding, and if possible, please limit follow-up messages while waiting for a reply.
We truly apologize for the inconvenience this may cause and greatly appreciate your continued support and patience during this busy period.
Thank you very much.
— RC Japan Team