12/12/2025
*Urgent Safety Notice: Action Required for Haier Heat Pump Tumble Dryers*
We have been made aware of a fault affecting Haier Heat Pump Tumble Dryers
Haier has resumed its corrective action programme after updating the modification. Repairs are now being arranged for the remaining 85,000 affected machines.
Affected Brands:
Baumatic https://service.baumatic.co.uk/product-safety-issue/,
Candy https://www.candy-home.com/en_GB/product-safety-issue/, Caple https://www.caple.co.uk/support/urgent-safety-notice/urgent-safety-notice-2/,
Haier https://www.haier-europe.com/en_GB/pages/product-safety-issue,
Hoover https://www.hoover-home.com/en_GB/pages/product-safety-issue,
Iberna https://productsafety.haier.co.uk/,
Lamona https://www.howdens.com/help-and-advice/aftersales/product-safety-notices-and-recalls,
Montpellier https://www.montpellier-appliances.com/product-safety/
Action Required:
• Stop using the appliance immediately and unplug it if possible.
• Check the model and serial number online using the official links below.
• Contact the manufacturer to arrange a repair.
We have recently identified a product safety issue that affects our built-in tumble dryers. The issue relates to two manufacturing variations which, when found together, can result in the product catching fire when it is in use.
